Sayville Ford

Very happy with the service department and Kenya I specifically go to Sayville Ford for service and service writer Kenya is always so helpful. She is quite knowledgeable and goes out of her way to m I specifically go to Sayville Ford for service and service writer Kenya is always so helpful. She is quite knowledgeable and goes out of her way to make my experience exceptional. I have never been treated so well. I would recommend Sayville Ford to any one and have to many of my friends. Everyone there is pleasant and helpful. I have had horrible experiences elsewhere and now make Sayville Ford my dealer of choice. Way to go Kenya and please keep it up!!! More

Great customer service from start to finish I’ve used Sayville ford for 4 cars now, great prices, great customer service all the way from sales to admin to finance to service. Great dealership. I’ve used Sayville ford for 4 cars now, great prices, great customer service all the way from sales to admin to finance to service. Great dealership. More

Service with a smile. My older vehicle was due for service and as I was describing the needed service to Kenya, she also suggested some other service that was needed per th My older vehicle was due for service and as I was describing the needed service to Kenya, she also suggested some other service that was needed per the specified mileage intervals. Kenya was a pleasure to work with and I look forward to having her as my service advisor the next time my vehicle needs service. She is personable, knowledgeable and made me feel at ease while my vehicle was being serviced as Kenya kept me up to date on the status of the service being done on the vehicle and when the service would be completed. More

Poor Service, Runaround, lack of value for customers time Took My truck in this past saturday for an oil change, inspection, and to fix the gaskets around the door handles that were falling out. Get a call at Took My truck in this past saturday for an oil change, inspection, and to fix the gaskets around the door handles that were falling out. Get a call at 4:45 that it was done but however the inspection guy for diesel called out sick. I asked Connor if this could be done 1st thing Monday morning as soon as they open at 7am so i can grab the truck and go to work. He assured me it would be done when they open. Monday comes and I had to call at 7:45 to check on it. Nicole at the desk tells me there is no completed paperwork on it and she has no idea if its done. I asked if someone could check and she told me that someone can check after their "MORNING RUSH" after 10pm. At that point i drove down to see what was the problem. The first Gentleman said they got it in and are working on it. That was a LIE because i just saw it parked in the back lot untouched. After some time the service advisor comes out to tell me the truck passed emissions but failed safety insp. because of window tint. Odd because it passed here last yr. and that's obvious that they could of said it wouldnt pass on Saturday. Had to pay for the inspection anyway. Tried to get a service manager but no one would come out from their Monday morning coffee and weekend talks to give the customer some service. Totally DIS-SATISFIED . Not to mention the door handle gasket that was petruding out from below and above the handles on both sides, the service tech " trimmed it" . It should of been replaced !! Shame on you Sayville Ford Side note, when i go to night service... Jay Innes in service goes above and beyond. Pleasure More

I had a terrific experience buying a car from Nick Calendrino years ago.. Now a manager, he and Jesse Gleberman helped make another great experience! Calendrino years ago.. Now a manager, he and Jesse Gleberman helped make another great experience! More

Overall Very Good We have used Tony Aiello for sales in the past and have been extremely satisfied in the type of salesperson he is and how well he treated us as client We have used Tony Aiello for sales in the past and have been extremely satisfied in the type of salesperson he is and how well he treated us as clients.. He displayed professionalism, patience and knowledge. More

Great Professionalism and low key approach We were expecting a stressful experience purchasing a car, but were very pleased to have a great experience at Sayville Ford. Beginning with our sales We were expecting a stressful experience purchasing a car, but were very pleased to have a great experience at Sayville Ford. Beginning with our salesperson Paul Su with great assistance from Rose St Pierre and Tony our experience was great and highly recommend this dealership to all !! Thanks again Sayville Ford !! More

Stress free car shopping Very pleasant experience dealing with Jason Reasonable negotiations. Delivered on promises Beautiful car . I traveled from Nassau county because t Very pleasant experience dealing with Jason Reasonable negotiations. Delivered on promises Beautiful car . I traveled from Nassau county because they had the car I wanted in stock and in a few different colors More

Tony was very patient with me as I test drove several cars and belabored over which vehicle to choose. He ran numbers for me on several occasions as I couldn’t make up my mind. After about a week of lo cars and belabored over which vehicle to choose. He ran numbers for me on several occasions as I couldn’t make up my mind. After about a week of looking at other used vehicles at other dealers, I chose to come back to Tony and Sayville Ford because of their upfront pricing strategy with no hidden fees. I truly appreciated that. The next time we’re due for another Ford vehicle, Sayville Ford is where we will go. More

Our new 2020 Ford Explorer Just bought our new 2020 Ford Explorer. Salesperson Robert Tarnowski and Finance Manager Tom Lumley made the purchase process and enjoyable one. They Just bought our new 2020 Ford Explorer. Salesperson Robert Tarnowski and Finance Manager Tom Lumley made the purchase process and enjoyable one. They both treated us with the utmost courtesy and professionalism that made our new purchase a pleasure. More