Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Acura
Manchester, CT
1,108 Reviews
Serving the Greater Hartford and Manchester area since 1986, Schaller Acura, located at 345 Center St. in Manchester, CT, is your premier retailer of new and Certified Pre-Owned Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,108 reviews
March 23, 2011
When I went to Schaller Acura, I was thinking of a couple of different makes of cars. I asked Sadie Bride alot of questions and she was knowledgeable, friendly and professional. I visited Schaller again afte of different makes of cars. I asked Sadie Bride alot of questions and she was knowledgeable, friendly and professional. I visited Schaller again after comparing another dealership and a comparable car. I am happy with the choice I made and look forward to using Schaller Acura for my servicing. Susan Berte' More
by I84Y
Employees Worked With
Sadie Bride
Helpful March 23, 2011
Acura dealership close to my home was Odd. " Acura of Avon ". Did not want to appraise my trade in vehicle. Same dealership told my neighbors , no test drive unless you are willing to leave deposit to of Avon ". Did not want to appraise my trade in vehicle. Same dealership told my neighbors , no test drive unless you are willing to leave deposit today. SO>>>SO LONG ACURA OF AVON, Hello Schaller Acura. Great dealership, no problem, Leased vehicle at this dealership. Sadie Bride was Great!!! More
by tokarz
Employees Worked With
Sadie Bride
March 15, 2011
We were very satisfied with the level of service we received from Sadie and Schaller Acura. We thought Schaller gave a competitive offer up front and they worked with us to meet our needs. They were m received from Sadie and Schaller Acura. We thought Schaller gave a competitive offer up front and they worked with us to meet our needs. They were more than willing to provide any information and as many test drives as we felt was necessary to make an informed decision. More
by brooke_g
Employees Worked With
Sadie Bride
March 13, 2011
Sadie was excellent to work with...friendly, phenomenal memory, timely with follow through, action oriented. I wouldn't hesitate to contact Sadie in the future and would recommend her without hesitation. memory, timely with follow through, action oriented. I wouldn't hesitate to contact Sadie in the future and would recommend her without hesitation. The dealer location is excellent (for me). The quality of the service department and more importantly, the staff there, were a big factor in my decision to buy another Acura and from this dealership. More
by pennywhit
March 11, 2011
Everyone was so nice and helpful. My TSX had to come in for a recall and I live on the border of NH and VT so it was really helpful for David to schedule a loaner car for me to swap out in springfield ma a for a recall and I live on the border of NH and VT so it was really helpful for David to schedule a loaner car for me to swap out in springfield ma and then for dan to drive my car all the way back to my job in amherst! I cant believe how nice and friendly everyone was. The dealership even washed and vaccuumed my car! I was very impressed especially since I didnt even buy my car from Schaller. I had a few other questions that David took the time to answer for me that had nothing to do w/the recall. He was very helpful. I will def use and recommend Schaller Acura again and again. Thanks for a great experience! More
by kives65
Employees Worked With
David & Dan
March 10, 2011
The service staff are always very friendly and helpful, in particular Joe DeLaCruz. They come to my home and pick up my car and leave me a courtesy vehicle which is extremely helpful. They always call wit in particular Joe DeLaCruz. They come to my home and pick up my car and leave me a courtesy vehicle which is extremely helpful. They always call with service questions and advice and with a breakdown of my bill. More
by dkolodzi
March 09, 2011
I have always had great experiences with Schaller. I have purchased several Acura's from this dealership. Teri was and still is always available to answer any questions I may have. Service has been nothing b purchased several Acura's from this dealership. Teri was and still is always available to answer any questions I may have. Service has been nothing but professional and on time! I highly recommend this dealership! More
by lsteullet
March 09, 2011
Schaller Acura provided me with a wonderful car buying experience. At 20 years of age at the time, it was the first time I was buying a vehicle from a dealership, although Schaller was not the first deale experience. At 20 years of age at the time, it was the first time I was buying a vehicle from a dealership, although Schaller was not the first dealership I had visited. Schaller was, on the other hand, the only dealership I dealt with that treated me like any other customer, as opposed to some 'kid on the lot.' Now, the car I was interested/in love with, a 2008 TL Type-S, practically sold itself, but Schaller's sales team definitely 'drove it home,' so to speak. Bob Kenton, more specifically, initially greeted me as if I were already a longstanding customer. I had visited the dealership multiple times before making my decision, and Bob was available every time. He provided me with his undivided attention and knowledge throughout the entire process, and added a personal spin while maintaining top-notch professionalism. And he continues to do so; every time I return for service he remembers me and my family and even touches base on topics of conversations we had months prior. But it doesn't stop there. Of course, after sales, comes service. I've been back for multiple oil changes, a battery replacement (covered by Schaller's limited warranty), and even Acura's Appreciation Days complimentary service. All interactions were handled quickly and professionally. I must also mention that I have purchased accessories and equipment from Schaller's Parts Department, and the members of staff I dealt with were beyond helpful and courteous. To provide some contrast, if anything, Schaller does have a rather limited inventory. But they had what I wanted, and that's all that matters. More
by tl_type_s_08
Employees Worked With
Bob Kenton
March 06, 2011
I gave the rating above because I have been very impressed with the professionalism of Schaller Acura and Teri Lupacchino's knowledge of the 2008 Acura MDX we purchased 3 years ago. We would highly impressed with the professionalism of Schaller Acura and Teri Lupacchino's knowledge of the 2008 Acura MDX we purchased 3 years ago. We would highly recommend this dealership and salesperson to our family and friends in the future. More
by wl0724
March 05, 2011
My experience in purchasing my new TSX Acura at Schaller was excellent. Sales person Rob Horton does an excellent job and was extremely helpful in all aspects of the sale process. The color I preferred wa was excellent. Sales person Rob Horton does an excellent job and was extremely helpful in all aspects of the sale process. The color I preferred was not available and Rob did an extensive search and found the exact car I wanted. I'm very happy with my new Acura. More
by minniemouse
Employees Worked With
Rob Horton, Rob Horton
