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Schaller Honda
New Britain, CT
978 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 978 reviews
March 09, 2026
Dillon was great and the car that I bought is beautiful and I love it. However, I'm a little disappointed in the fact that when I came to pick up my car, they told me there were two keys and then I came ba and I love it. However, I'm a little disappointed in the fact that when I came to pick up my car, they told me there were two keys and then I came back to pick up the spare key that they couldn't locate and I was told that there was in fact only one key. So I'm a little disappointed because I would never have bought a car if I knew there was only one key. I would've absolutely expected you guys to pay to make the second spare key, especially since I was told that there was one. I'm also very disappointed that my car was not detailed ready to go when I came to pick it up, especially since they knew that I was coming that day. So whether the salesman was off or not, it should've been something that was taken care of because my communication with the dealership was absolutely on point and the communication that I received back was very minimal and I felt like I had to chase down answers that I was looking for. More
by christina_skeels1989
Verified Customer
March 07, 2026
Great experience and easy process. Very satisfied Sara was very helpful and made the process very easy to purchase our Pilot. Very satisfied Sara was very helpful and made the process very easy to purchase our Pilot. More
by Marino
March 04, 2026
Outstanding experience at Schaller Honda! The sales team was great. The finance progress was smooth and clearly explained. When I picked up my car, it was spotless. I’m ready to go. The sales team was great. The finance progress was smooth and clearly explained. When I picked up my car, it was spotless. I’m ready to go. More
by carminedellavalle5
February 21, 2026
Rudy was a great salesman, we had a great experience with him! We will be purchasing another car from him in the future! him! We will be purchasing another car from him in the future! More
by Cscarrozzo
February 14, 2026
Excellent people to work with very good experience would use Schaller every time sales team finance dept and managers were great use Schaller every time sales team finance dept and managers were great More
by dpbecker643
Employees Worked With
Other Employees :
Dave laughman nick and Dylan and mark finance dept
February 12, 2026
Outstanding service and follow through. The Honda dealer we saw prior to our visit to Schaller was rude and very un-accommodating and quite unpleasant.. We walked out and they lost 2 sale The Honda dealer we saw prior to our visit to Schaller was rude and very un-accommodating and quite unpleasant.. We walked out and they lost 2 sales. Our treatment at Schaller from Sarah and her team was refreshingly pleasant and enjoyable.. More
by billybearinct
February 11, 2026
The did a good job getting my new car ready to go im all set live ut set live ut More
by johanvasquez440
February 07, 2026
Very helpful they dug the car put of the back lot while preparing for a snowstorm preparing for a snowstorm More
by patrickcable18
February 03, 2026
All questions answered. Everyone was very friendly and professional I will recommend this dealership to everyone looking for a new car Everyone was very friendly and professional I will recommend this dealership to everyone looking for a new car More
by k9447
