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Schaller Honda
New Britain, CT
911 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 911 reviews
Verified Customer
September 16, 2025
Richard Small was one of the best car salesman that we ever had, and we've been buying cars for 45 years. The process was seamless , as we negotiated a great price and drove off the lot that same afternoo ever had, and we've been buying cars for 45 years. The process was seamless , as we negotiated a great price and drove off the lot that same afternoon. The internet salesperson Amber had emailed us a picture of the window sticker, for the car we were interested in, which led us to go look at the car. The finance Manager Mark Foster provided all the necessary paper work in a quick professional manner. Richard was quite knowledgable, experienced, efficient, personable and calm to deal with. A great sales team. We highly recomend going to Schaller Honda! Thank you, Bob and Laura More
by rcmccabe
September 13, 2025
Exceeded my expectations. Rich, Dylan, and Mike are all knowledgeable, caring professionals. It’s like having friends in the business. I foresee a happy and long-term relat Rich, Dylan, and Mike are all knowledgeable, caring professionals. It’s like having friends in the business. I foresee a happy and long-term relationship with this team. You can count on my recommendation to others. More
by lynnecianciottistabile
September 10, 2025
Lovely and efficient The group of ppl I worked with were wonderful. And very accommodating wonderful. And very accommodating More
by Catherinedolanhaas
September 09, 2025
We were very pleased with the service we received from all staff especially Jordan. He was very professional and honest. all staff especially Jordan. He was very professional and honest. More
by spo_velez
September 05, 2025
Everyone was very kind and professional My salesman Jordan was the best ever And Frank the finance guy was great Jordan was the best ever And Frank the finance guy was great More
by pattijazzme
Employees Worked With
September 04, 2025
JJ provided excellent service from start to finish - I would recommend him to potential customers would recommend him to potential customers More
by aderca
August 30, 2025
If you’re looking for post sale customer service. Calls answered/returned not the dealership for you! Sales process was fine but after you leave your$ and the lot they don’t want to be bothered. Calls answered/returned not the dealership for you! Sales process was fine but after you leave your$ and the lot they don’t want to be bothered. More
by roseannecallahan0
August 28, 2025
The sales representative, Tanielle, was terrific and listened to what I wanted as well as what I did not want. Very grateful. listened to what I wanted as well as what I did not want. Very grateful. More
by Jim Wardwell
