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Schaller Honda
New Britain, CT
869 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 869 reviews
June 20, 2025
The staff at this dealership are very knowledgeable informative patient and very helpful. I have recommended all my family and friends who are Honda drivers to go to schaller informative patient and very helpful. I have recommended all my family and friends who are Honda drivers to go to schaller More
by fras8519
Verified Customer
June 19, 2025
The transaction was easy to complete. The sales and finance departments were professional which made dealing with Schaller a pleasure. The sales and finance departments were professional which made dealing with Schaller a pleasure. More
by mkuzma110
June 18, 2025
Third Honda purchased here. Seem reliable, fair in pricing, and good service with auto maintenance. Seem reliable, fair in pricing, and good service with auto maintenance. More
by goandrew1@cox.net
Employees Worked With
Other Employees :
Nelson was able to answer most questions. Very patient with me.
June 17, 2025
Great friendly personnel JJ was our salesman great to work with Had option installed service was fast and professional work with Had option installed service was fast and professional More
by Jerry17
June 15, 2025
Overall poor experience. Would not recommend this dealership to others. Purchased a used car from here; agreed in a price then attempted to upsell me with multiple unnecessar Would not recommend this dealership to others. Purchased a used car from here; agreed in a price then attempted to upsell me with multiple unnecessary line items including “dealer package” for over 1300 and charge for vin etching of windows $195 Even though it was already done. Basic things like car wash and vacuuming out the inside of the car were not performed when I went to pick up the car. Still waiting to get a copy of the vehicle owners manual which I was promised on the date of purchase. Multiple phone calls go on returned. Spoke to one service manager, Dylan, who put me on hold and then disconnected me. I left a message for him and he never returned the call. If you can find the car you want somewhere else, I would recommend going there. More
by Dave
June 15, 2025
I busted three dealerships. Schaller Hobda was the last - the were interested in selling me the car. They were frank and pleasant. Schaller Hobda was the last - the were interested in selling me the car. They were frank and pleasant. More
by arlenejuliet
June 12, 2025
They listened to my wants and needs and were able to match me with a car I love. match me with a car I love. More
by jnnj5
Employees Worked With
June 10, 2025
I recently purchased two vehicles from Schaller Honda. We dealt with two different sales and finance people. Both purchases went smoothly and their customer service and attention to my needs was excepti We dealt with two different sales and finance people. Both purchases went smoothly and their customer service and attention to my needs was exceptional. I will only buy from Schaller. More
by pgmadrazo
June 07, 2025
Very acomodating traded our lease the same day. Would recomend dealership to friends and family Would recomend dealership to friends and family More
by trichard19
