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Schaller Honda
New Britain, CT
566 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 566 reviews
Verified Customer
Helpful May 14, 2024
Stellar thank you. I am extremely happy with the car so far :-) Hopefully it will live up to my expectations. I am extremely happy with the car so far :-) Hopefully it will live up to my expectations. More
by wileysmom111
May 14, 2024
Staff is pleasant and attentive. Problems generally resolve first time. This service went well no issues as yet. Problems generally resolve first time. This service went well no issues as yet. More
by markir117
Employees Worked With
May 10, 2024
I brought my Honda CRV in for an oil change and was informed of some other problems that needed immediate attention. So they were able to bring me home and back with their shuttle service. Everything informed of some other problems that needed immediate attention. So they were able to bring me home and back with their shuttle service. Everything was fixed and on back on the road again! More
by MISSCATM
Employees Worked With
Luis (the driver) and Carlos in the Service Center
May 10, 2024
Not even 48 hours after having my car serviced, my car shut down and needed a brand new battery. While it was being serviced I received a document that stated what items needed to be replaced. The battery shut down and needed a brand new battery. While it was being serviced I received a document that stated what items needed to be replaced. The battery came back in green area, not repair needed. Not sure if this is just a timing thing, but I am very dissatisfied. More
by fanellidm87
Employees Worked With
Not listed above.
May 07, 2024
Very pleased , young lady was very nice and kind. I usually come here for all my services . And everyone is great ! I usually come here for all my services . And everyone is great ! More
by addcandyhall
Employees Worked With
May 07, 2024
Very courteous and thorough. The service advisor kept me apprised of my situation and made recommendations for future service. The service advisor kept me apprised of my situation and made recommendations for future service. More
by lisasach65
