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Schaller Honda
New Britain, CT
955 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 955 reviews
Verified Customer
January 07, 2026
Helpful and really understanding! !!! Excellent Customer Service Understanding and great to work with!!!!! Fun and compassionate about cars !!! Excellent Customer Service Understanding and great to work with!!!!! Fun and compassionate about cars More
by laroyce55
December 31, 2025
I was totally impressed with the quality of the customer service! J.J. Jinks was incredible, start to finish. It’s clear why Schaller is such a well trusted dealership in the Hartford County! service! J.J. Jinks was incredible, start to finish. It’s clear why Schaller is such a well trusted dealership in the Hartford County! More
by paulette.studley
Employees Worked With
December 28, 2025
Not pushy. Helpful with working with me and providing accurate information Wanted to help me get into my goal vehicle. Helpful with working with me and providing accurate information Wanted to help me get into my goal vehicle. More
by jmorelli94
November 29, 2025
Deceitful business practices. Not happy at all Your dealer tried to scam me into buying junk upholstery, paint and alloy wheels coverage I absolutely did not authorize or want. I Not happy at all Your dealer tried to scam me into buying junk upholstery, paint and alloy wheels coverage I absolutely did not authorize or want. I had to confront your team about remedying this issue. You know exactly what your practices are and the fact I'm getting this annoying survey several times is even more frustrating. I will never deal with you again More
by attorneycolon
November 19, 2025
It was awesome. People were very cooperative and helpful. Especially JJ. He was listening to me very patiently and answering to me very politely. Facilities were goo People were very cooperative and helpful. Especially JJ. He was listening to me very patiently and answering to me very politely. Facilities were good and the staffs were well professional. The delivery was on time and paperwork was done very fast. Overall I would rate the experience as best so far for me . If I have to refer someone then it will be definitely schaller honda from my side. More
by sudhansu8719
November 17, 2025
Professional and willing to go the extra mile. I am completely happy with the treatment by all who were involved with my purchase I am completely happy with the treatment by all who were involved with my purchase More
by kellyapplew
November 06, 2025
The people at Sheila Honda were excellent, professional and welcoming. I had a good experience and can’t wait to purchase a vehicle from them again.. and welcoming. I had a good experience and can’t wait to purchase a vehicle from them again.. More
by franciscoz03
Employees Worked With
November 05, 2025
Dealership was good and efficient They helped me secure my car and had it ready once the money was received my car and had it ready once the money was received More
by tuller48
