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Schaller Honda
New Britain, CT
886 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 886 reviews
July 03, 2025
It was an easy and fast process thanks to sabrina that made it smoother and was very understanding and patient made it smoother and was very understanding and patient More
by vjanilee
Verified Customer
July 01, 2025
Good at servicing customer. .happy to be here and services we got..will recommend our friends .happy to be here and services we got..will recommend our friends More
by repaka.sruthi
June 28, 2025
Sabrina Periera was awesome. She was very friendly and attentive to our requests for a new vehicle. She was able to find us exactly what we wanted. She is the best. We would reco She was very friendly and attentive to our requests for a new vehicle. She was able to find us exactly what we wanted. She is the best. We would recommend her to anyone we know looking for a new vehicle. More
by dtbalukas
Employees Worked With
Sabrina Periera, Mark Foster
June 28, 2025
The dealership have the friendly sales rep and they understand the customer needs very well. We are happy with our purchase understand the customer needs very well. We are happy with our purchase More
by Naveen Devaraj
Employees Worked With
Other Employees :
Nicholas Gaetano
June 28, 2025
Great experience, no hassle. We didn’t get any of those weird car sales vibes while we were there. I even over heard other sale occurring and you can clearly tell these folks rea We didn’t get any of those weird car sales vibes while we were there. I even over heard other sale occurring and you can clearly tell these folks really care about their customers. Our sales person was extremely knowledgeable about the civic we purchased. More
by brian@murrayspace.net
June 27, 2025
I recently had the pleasure of working with Sarah during the purchase of my 2019 BMW X5, and I can confidently say that she made the entire car buying experience exceptional from start to finish. From ou the purchase of my 2019 BMW X5, and I can confidently say that she made the entire car buying experience exceptional from start to finish. From our first conversation, Sarah was warm, attentive, and incredibly knowledgeable. She took the time to understand what I was looking for and made sure I felt comfortable every step of the way. What really stood out to me was how she went above and beyond—not just to answer my questions, but to ensure I fully understood every part of the process. She was never pushy, always patient, and truly had my best interests in mind. Sarah made what can often be a stressful process feel easy and even enjoyable. Her professionalism, combined with her genuine care for her clients, makes her a standout in her field. I’m thrilled with my new X5, and even more grateful that I had Sarah to guide me through the journey. I highly recommend asking for Sarah if you’re in the market for a new or used vehicle—you won’t be disappointed! More
by Al Piehl
June 20, 2025
The staff at this dealership are very knowledgeable informative patient and very helpful. I have recommended all my family and friends who are Honda drivers to go to schaller informative patient and very helpful. I have recommended all my family and friends who are Honda drivers to go to schaller More
by fras8519
June 19, 2025
The transaction was easy to complete. The sales and finance departments were professional which made dealing with Schaller a pleasure. The sales and finance departments were professional which made dealing with Schaller a pleasure. More
by mkuzma110
June 18, 2025
Third Honda purchased here. Seem reliable, fair in pricing, and good service with auto maintenance. Seem reliable, fair in pricing, and good service with auto maintenance. More
by goandrew1@cox.net
Employees Worked With
Other Employees :
Nelson was able to answer most questions. Very patient with me.
