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Schaller Honda

New Britain, CT

Overview
Employees
Reviews
Vehicles
4.5
843 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 843 reviews

June 11, 2024

Very good service as always. kept us informed as whar was going on with cae More

by jcc5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

June 11, 2024

Dont think communication was good from one person to another at Schaller. Dylan was great and was interested only in making me happy. Spent more than I expected, which isnt cool. More

by rpompile
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan
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Jun 15, 2024 -

Schaller Honda responded

We are pleased to hear that Dyaln provided you with a positive experience but we would like to know if there's anything we can do to resolve the issue that you experienced. Is it possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 10, 2024

Schaller Autoworld provided a streamline process in trading in a vehicle and purchasing a preowned vehicle. This made the whole transaction stress free in purchasing a vehicle. More

by kasprzykj751
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2024

Had a Great auto buying experience. No pressure sales.. would definitely recommend schaller honda.. Thank you More

by jarrt47
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that Megan and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

June 08, 2024

I have always had positive experiences at Schaller with three previous cars. That have an excellent service. More

by jpetroski7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Schaller Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 08, 2024

Service was thorough and tech explained everything in great detail. Would very much recommend to anyone More

by doannguyen423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Jun 09, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2024

Richard was very helpful and a thoughtful salesperson. I would highly recommend him to family and friends More

by elizabeth_lamonica
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Small
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Schaller Honda responded

Thanks, Elizabeth, for your feedback on your recent visit to Schaller Honda. It's great to hear that Richard was able to assist you and that you had such a positive experience.

June 07, 2024

The service rep, Kevin, was very helpful, pleasant, courteous and explained the work and experience completely. More

by joehygy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out, Joe. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

June 06, 2024

Great and quick service. Just doesn't get any better. Professional and courteous. We'll managed maintenance facility More

by peterbarnard7624
Recommend Dealer
Yes
Employees Worked With
I think it was dan in the svc booth
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Jun 07, 2024 -

Schaller Honda responded

Thank you, Peter, for choosing Schaller Honda. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again!

June 06, 2024

Great customer service by sales rep James and all the other associates at Schaller Honda that made my purchase smooth. More

by pointpleasantcottage
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Piotr Jurkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
James O"Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with James and our team here at Schaller Honda. We appreciate your business and hope to see you again soon!

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