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Schaller Honda
New Britain, CT
849 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 849 reviews
March 15, 2024
Schaller is the best dealer for all of your auto needs, best deals in sales backed by a great service center. best deals in sales backed by a great service center. More
by will
Verified CustomerEmployees Worked With
Other Employees :
Mark Jeter, Eric Poulson
March 14, 2024
Brought my CRV in for an oil change. Tried to get me to purchase new brakes, flush brake fluid (which I had already done), new cabin & engine filter, flush other fluids, etc for well ove Tried to get me to purchase new brakes, flush brake fluid (which I had already done), new cabin & engine filter, flush other fluids, etc for well over $1,000 More
by roberta.gould
Employees Worked With
George
March 14, 2024
All employees were extremely courteous and helpful. They treated me the way I wanted to be treated They treated me the way I wanted to be treated More
by fjjb2112
March 14, 2024
Everyone was knowledgeable and very helpful. They took care of the issue with my brakes. They took care of the issue with my brakes. More
by HOCKEY_PUCK_GOALIE
Employees Worked With
Other Employees :
Carlos in service department was very helpful.
March 14, 2024
I loved bringing my car into the service department it was very stress free, clean. I especially appreciated the customer service Kevin & Anthony provided to me & the updates on my car through the entire was very stress free, clean. I especially appreciated the customer service Kevin & Anthony provided to me & the updates on my car through the entire maintenance with the video update was AWESOME. More
by kymberr09
Employees Worked With
Anthony, Kevin
March 13, 2024
I’ve been a loyal customer for many years, and they never disappoint. Service managers are thorough and explain service in detail. Questions are always answered to make me comfortable with what needs to be a disappoint. Service managers are thorough and explain service in detail. Questions are always answered to make me comfortable with what needs to be accomplished. More
by dmfarrel
March 13, 2024
Everyone at the dealership was friendly and professional. The process was very quick and simple. The process was very quick and simple. More
by kmcarta
March 12, 2024
Smooth buy on my new 2020 Honda Pilot. Eveything was direct and right where I wanted it. Finance manager Frank was very kind and personable. Loriann our saleslady was awesome! Very kind an Eveything was direct and right where I wanted it. Finance manager Frank was very kind and personable. Loriann our saleslady was awesome! Very kind and accommodating to what we were looking for! Another A+ experience. More
by agraver96
March 12, 2024
I had great experience buying my car. All my questions were answered. I am very satisfied! All my questions were answered. I am very satisfied! More
by ulyadmt
Employees Worked With
