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Schaller Honda

New Britain, CT

Overview
Employees
Reviews
Vehicles
4.6
893 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. ...
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1 Veterans Dr

New Britain, CT

06051

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Showing 893 reviews

March 13, 2024

I’ve been a loyal customer for many years, and they never disappoint. Service managers are thorough and explain service in detail. Questions are always answered to make me comfortable with what needs to be a More

by dmfarrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JJ Jinks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Peart in service , Eric Poulson
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Mar 13, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 13, 2024

Everyone at the dealership was friendly and professional. The process was very quick and simple. More

by kmcarta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2024 -

Schaller Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 12, 2024

I had great experience buying my car. All my questions were answered. I am very satisfied! More

by ulyadmt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2024 -

Schaller Honda responded

Thank you so much for your excellent review! We are so glad that Dylan had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 12, 2024

Smooth buy on my new 2020 Honda Pilot. Eveything was direct and right where I wanted it. Finance manager Frank was very kind and personable. Loriann our saleslady was awesome! Very kind an More

by agraver96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loriann Close
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Mar 12, 2024 -

Schaller Honda responded

We are so glad that Frank had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 11, 2024

Great service and great customer service communication. I will be returning and recommending Schaller to others. More

by DB
Recommend Dealer
Yes
Employees Worked With
Fred Pliskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos and the people that rung me out and handed me my paperwork., Eric Poulson
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Mar 11, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

March 11, 2024

Team was very helpful throughout the buying process, I was very happy with my choice and will definitely recommend Schaller Honda to family and friends More

by adobea4
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 09, 2024

My car purchase went super smoothly. We test drove a few cars and thankfully I listen to my sales person turns out hybrid is for me! More

by cookielover231
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Schaller Honda responded

Thanks for your feedback on your recent visit to Schaller Honda. It's great to hear that we were able to assist you and that you had such a positive experience.

March 09, 2024

The service department is excellent. The employees are friendly and professional. I feel confident that my car is being taken care of and the cost is reasonable. More

by lagl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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Mar 11, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 09, 2024

Very thorough and helpful! It was an absolute pleasure working with Alex, and I love my car! More

by Jstanish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
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Mar 11, 2024 -

Schaller Honda responded

It's great to hear that Alex was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

March 08, 2024

Kevin & Carlos were amazing very helpful and knowledgeable. Will definitely come back for any car needs! More

by nrivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin, carlos
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Mar 08, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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