Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
847 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 847 reviews
Verified Customer
February 23, 2024
I called to schedule my regular oil change and they scheduled me for the very same day I called! They always let me know what’s going on with my car and the service people are very friendly and profes scheduled me for the very same day I called! They always let me know what’s going on with my car and the service people are very friendly and professional. More
by lcarl168
February 22, 2024
Everybody was polite , I’ve gotten the help I need and I’ll keep returning I’ll keep returning More
by fakepeople1231
Employees Worked With
Other Employees :
Mark Jeter
February 20, 2024
Dropped my car off the night before a scheduled appointment. Dylan took my car early and had the service done promptly. I had my car back that night! appointment. Dylan took my car early and had the service done promptly. I had my car back that night! More
by theroys96
Employees Worked With
Dylan
February 18, 2024
Excellent management (Chris), Service , and staff: Dylan, Gigi, Summer, Carlos, etc. First class. Great communication, and doesn't promote unnecessary repairs. Jesse is great in parts too. 5***** Dylan, Gigi, Summer, Carlos, etc. First class. Great communication, and doesn't promote unnecessary repairs. Jesse is great in parts too. 5***** for sure. More
by Jackson154
Employees Worked With
Other Employees :
Jovany Ayala, Mark Jeter
February 16, 2024
Everything was very good, only had to wait about 20 minutes for my car. Brought it in for a recall. minutes for my car. Brought it in for a recall. More
by melissamarchetti
Employees Worked With
February 16, 2024
Super easy and quick. They took my car right in and it was done in about 30mins! With the inspection video as well. They took my car right in and it was done in about 30mins! With the inspection video as well. More
by cookielover231
February 16, 2024
Prompt, accommodating, helpful and considerate…from scheduling to checking out…everyone was professional! Thanks especially to Dylan and the shuttle driver…one of the best experiences in my 17 years a scheduling to checking out…everyone was professional! Thanks especially to Dylan and the shuttle driver…one of the best experiences in my 17 years as a Schaller customer!! More
by mjlund06
Employees Worked With
