Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Schaller Honda
New Britain, CT
955 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 955 reviews
Verified Customer
September 04, 2025
JJ provided excellent service from start to finish - I would recommend him to potential customers would recommend him to potential customers More
by aderca
August 30, 2025
If you’re looking for post sale customer service. Calls answered/returned not the dealership for you! Sales process was fine but after you leave your$ and the lot they don’t want to be bothered. Calls answered/returned not the dealership for you! Sales process was fine but after you leave your$ and the lot they don’t want to be bothered. More
by roseannecallahan0
August 28, 2025
The sales representative, Tanielle, was terrific and listened to what I wanted as well as what I did not want. Very grateful. listened to what I wanted as well as what I did not want. Very grateful. More
by Jim Wardwell
August 21, 2025
Was not happy with Mike the Sales Manager was not very accommodating.I would highly recommend Sarah she goes over and above for her customers . accommodating.I would highly recommend Sarah she goes over and above for her customers . More
by dkbran
August 14, 2025
I wanted to meet the sales manager and I was told he was coming out to introduce himself. That never happened. I purchased a car and found out the hard way that the steering wheel vibrates when approaching coming out to introduce himself. That never happened. I purchased a car and found out the hard way that the steering wheel vibrates when approaching a marked line on the street. I was so nervous when this occurred as I did not expect it. Perhaps a little going over some features when picking up the car would be a good idea. More
by nper33
Employees Worked With
Rudy
August 14, 2025
Schaller Honda is a trusted dealer whom I’ve dealt with for many many years. for many many years. More
by skurkis
August 14, 2025
The Best , hands down. Professional , reasonable and efficient. Would recommend to my friends and family. Professional , reasonable and efficient. Would recommend to my friends and family. More
by Markafoster2000
Employees Worked With
August 13, 2025
Have multiple vehicles that i bought from Schaller and haven't had any concerns so far haven't had any concerns so far More
by sue.newton61
