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Schaller Honda
New Britain, CT
951 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles.
Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect.
That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road.
For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 951 reviews
October 07, 2023
Rich Small was great to work with! He answered all our questions and was very informative. We would definitely refer him to friends and family when buying a car. He answered all our questions and was very informative. We would definitely refer him to friends and family when buying a car. More
by lathrop19
Verified CustomerEmployees Worked With
October 07, 2023
Everyone was great and super helpful when buying the car, my only problem was when arriving to pick up the car I was told that they brought the wrong car in to clean, after receiving the car and driving it h my only problem was when arriving to pick up the car I was told that they brought the wrong car in to clean, after receiving the car and driving it home i was able to tell that the detail job was super rushed, smudges on all the rims were really prominent. More
by dale sprague
October 07, 2023
The maintenance dept is the most accommodating service dealership I have ever had the pleasure of dealing with!! The entire staff, from the manager to the fiscal staff- is sincere in giving you all that dealership I have ever had the pleasure of dealing with!! The entire staff, from the manager to the fiscal staff- is sincere in giving you all that you need to feel safe in your vehicle. Kudos are in order for their hardworking and expert service. More
by ladyg1
Employees Worked With
Other Employees :
Eric Poulson
October 05, 2023
Those two made my Honda buying experience great. I was there less then 2 hours and drove the car home that day. Great Job!!!!! I was there less then 2 hours and drove the car home that day. Great Job!!!!! More
by johngambardella74
October 04, 2023
Great people. Who helped me getting my new car . Alex was excellent and very helpful Who helped me getting my new car . Alex was excellent and very helpful More
by cordota02
September 30, 2023
Great awesome tech everytime an oil change is due for great hospitality great customer service great hospitality great customer service More
by rosadojimmy847
September 30, 2023
Easy to make an online appointment. I arrived early and they took me in asap. I like the video review about the car that the mechanic sends you. My one complaint: The mechanic didn't re I arrived early and they took me in asap. I like the video review about the car that the mechanic sends you. My one complaint: The mechanic didn't replace one of the valve stem covers. Not a big deal, but it does show that he didn't pay full attention to what he was doing. More
by mr.g
Employees Worked With
September 30, 2023
Excellent Buying Experience, Truly a no Hassle Transaction. Both Desiree and Dylan provided Outstanding Customer Service and both went the extra Mile to make sure I got exactly the Car I wanted an Transaction. Both Desiree and Dylan provided Outstanding Customer Service and both went the extra Mile to make sure I got exactly the Car I wanted and at exactly the Price Discussed. I will definitely be back to this Dealership for my next Honda. Thank you also to Eric Paulson for going the extra mile to make sure my Deal was as promised. Great Job to all. More
by todd.d.edelman
Employees Worked With
Other Employees :
Eric Poulson
September 30, 2023
It was a seamless and enjoyable experience getting my 2023 Honda Accord Hybrid from Schaller 2023 Honda Accord Hybrid from Schaller More
by creed2080
