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Schaller Honda

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Schaller Honda

4.3

71 Lifetime Reviews

1 Veterans Dr, New Britain, Connecticut 06051 Directions

Sales: (860) 826-2023

Service: (860) 826-2070

Parts: (860) 826-2080

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Good

82% Recommended

4.3

71 Lifetime Reviews

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.

Top Reviewed Employees

Angel Rivera

Sales & Leasing Associate

5.0

View 15 Reviews

Jacob Rodgers

Sales & Leasing Consultant

4.8

View 6 Reviews

Tyler Wagoner

Sales & Leasing Consultant

4.7

View 12 Reviews

Michael Bates

Honda Sales Manager

4.3

View 12 Reviews

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Latest Reviews

November 21, 2018

"Pleasant Experience"

- CAM

We had a calm, hassle free experience with Jacob. We plan to purchase a new car in the near future and will definitely work with Jacob.

Employees Worked With

Jacob Rodgers

5.0

November 18, 2018

"Terrible Internet Sales and Out of state customer service"

- BrianZ

Initially contacted Robin Rivard internet sales and after lack of response for a listed used car, I asked to speak to a sales manager, Mike Bates. Mike negotiated a sales price, and a deposit was given. When the sales order was emailed a conveyance charge was added and it had never been previously mentioned that the price negotiated was not the final price. Not the way to treat a customer in this day and age, it gives credence to the sleezy used car dealer reputation of days gone by!

Employees Worked With

Tyler Wagoner

1.0

Michael Bates

1.0

Robin Rivard

1.0

September 26, 2018

"My experience with Tyler "

- Carguy123

I met Tyler when I was looking to buy a Honda civic in June 2018. I had some idea what kind of car I wanted to buy but really no idea of the specifics and how to go about it. Tyler was really helpful and patient with all my questions. He was really good at following up with me, keep in touch with me via text and phone calls and it really seem like he was in my corner to get me the best deal possible.He calmly first took the time to figure out what exactly I wanted and then curated the best possible car with all the features that would work for me. He went above and beyond what I expected a salesman to do for me and continue to follow up even after I got my car to make sure everything was working well for me. He’s an awesome person to work with and I recommend them 100%

Employees Worked With

Tyler Wagoner

5.0

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