Schaumburg Ford

Quick and pleasant Chris was my salesman ,he listened to me, and responded to me and what I needed and wanted. He was very helpful in making a deal work in order for me Chris was my salesman ,he listened to me, and responded to me and what I needed and wanted. He was very helpful in making a deal work in order for me to buy a car. Overall very pleasant experience with Bob Rohrman Ford More

Comments are unbearable contact me for review. Not a smart work group. Comments are unbearable contact me for furrher review. If people are new then they should be trained a lot better then the s Not a smart work group. Comments are unbearable contact me for furrher review. If people are new then they should be trained a lot better then the service I received and I payed cash. More

Looong waits and pretty expensive There was an extended wait, more than an hour, to get my paperwork after I was told the car was ready. An advisor shouldn’t say 5 minutes when the tim There was an extended wait, more than an hour, to get my paperwork after I was told the car was ready. An advisor shouldn’t say 5 minutes when the time is MUCH longer. The price for services is really high and has me questioning my ability to contour using the shop. I prefer my car to be serviced by Ford, though $600 to R&R rotors and pads is pretty steap. Lastly, during this lat visit my battery needed to be disconnected, which I understand. The issue is that the clock was not reset to current time and date, nor was I informed it was done. This simple jester is, as you say, provides an excellent experience. No, this experience was not excellent for me. More

New Focus We got a good deal on our car. We were treated very well. We had a good experience. We really like the car. It runs well and is just what we we were l We got a good deal on our car. We were treated very well. We had a good experience. We really like the car. It runs well and is just what we we were looking for More

Terrible sales department Horrible experience! Salesman Nader was clueless on how to handle a sale! New sales manager Larry a real swindler not honest at all lied about everyth Horrible experience! Salesman Nader was clueless on how to handle a sale! New sales manager Larry a real swindler not honest at all lied about everything changed numbers and length of term try to meet payment needs without telling me! He will downplay your trade in and tell you it'll be on the lot too long! He told me my sedan wouldn't sell for at least 60 days and that's too long making it worthless but the car I was looking at was on the lot for over 400 Days and driven by everybody in the dealership! They put over 2,000 miles of dealer driven miles on the vehicle in a year and a half! Definitely Shady practices here More

2013 VW Bug Just got home from buying our “new” car. Could not be happier with the transaction. From start to finish everyone was more than polite. They answered Just got home from buying our “new” car. Could not be happier with the transaction. From start to finish everyone was more than polite. They answered all of my questions, were not pushy, and truly helped us get the most out of our money. We left feeling like we had made some new friends. I would recommend this dealer to everyone and would for sure use them again. More

Brakes explained and done right Not only was the costly brake job explained well, but it was also done well. I highly recommend this dealer for work performed, and the thorough expla Not only was the costly brake job explained well, but it was also done well. I highly recommend this dealer for work performed, and the thorough explanation for such work. To top it off, they provided a car wash and charge of my plug in hybrid battery. More

The whole team made it a great car buying experience We just purchased a new car at this dealership and we had a fantastic experience. Our Sales Consultant, Edwin Sanchez was a friendly, knowledgeable, n We just purchased a new car at this dealership and we had a fantastic experience. Our Sales Consultant, Edwin Sanchez was a friendly, knowledgeable, no-pressure salesman. He spent ample time with us but also allowed us plenty time to come to a final decision. We had visited other dealerships in the area but no one treated us like Edwin did. The price listed on their website was accurate, we felt we got a fair amount for our trade-in and a really good price for our new vehicle. The entire team seemed to work well together. Everyone was friendly, they thanked us for visiting their showroom, they offered to assist us in any way and multiple people thanked us for our business before we left. It was a great experience! More

Service All went well. Very thorough. Time spent at a minimum and waiting area very comfortable. Dealer was very busy and had plenty of cars to show. All went well. Very thorough. Time spent at a minimum and waiting area very comfortable. Dealer was very busy and had plenty of cars to show. More

Treated Well RJ and Eric were knowledgeable and easy to work with. Felt like I got a fair deal with minimal hassle. Paperwork went well. RI accommodated our desire RJ and Eric were knowledgeable and easy to work with. Felt like I got a fair deal with minimal hassle. Paperwork went well. RI accommodated our desire to shop around and gave us plenty of time to consider the offer and make decisions. We liked working with him. More