Schaumburg Ford

Great experience twice. Our experience was great with this dealership. Our first purchase was last year (2015 Ford Transit).This was the second purchase (2016 Ford Explorer) Our experience was great with this dealership. Our first purchase was last year (2015 Ford Transit).This was the second purchase (2016 Ford Explorer) we have made from Nick (our salesman) & he & the entire staff were knowledgeable, professional, & courteous. Overall wonderful experience. Jamie Clar More

A pleasant experience Our sales representative at Bob Rohrman Ford, Ismael Pacheco, made buying our new car a pleasant experience! He was both knowledgeable and extremely c Our sales representative at Bob Rohrman Ford, Ismael Pacheco, made buying our new car a pleasant experience! He was both knowledgeable and extremely courtesy. We would certainly recommend him to our friends and family. I only hope that the service is as good as the experience was in dealing with Ismael. More

Superb customer service Extremely pleased with this dealership. They are willing to work with you. Mr Ismael Pacheco was very professional and went above and beyond to help u Extremely pleased with this dealership. They are willing to work with you. Mr Ismael Pacheco was very professional and went above and beyond to help us. Love my Taurus limited in ruby red. More

Great!!!! Exerience Had a no preasure experience with Juan Liscano and Nick Magdalin. Having had many dealing with high preasure sales people this was very refreshing. Wo Had a no preasure experience with Juan Liscano and Nick Magdalin. Having had many dealing with high preasure sales people this was very refreshing. Would recommend this to my friends and family More

WONDERFUL EXPERIENCE Great place with great people! Diana and Sam are super nice and get you what you want for the price you want! I did not feel taken advantage of like I Great place with great people! Diana and Sam are super nice and get you what you want for the price you want! I did not feel taken advantage of like I did at other ford dealers! I highly recommend going there! I factory ordered a ford so will keep you updated on how the rest of this process goes and just how long it takes!! Stay tuned! More

FIRST TIME BUYER. Very impressed with staff As a first time buyer ive got to say i never felt this much comfort making a big purchase. Juan liscano, lorraine eicholz as well as diana cortez and As a first time buyer ive got to say i never felt this much comfort making a big purchase. Juan liscano, lorraine eicholz as well as diana cortez and sam jawad did everything in their power to make my experience one that i will remember for the rest of my life. At all times they made sure that whati was getting is what i wanted. I purchased a 2012 ford focus and i couldnt be any happier. The car is perfect, i got a really good deal on it. The dealership businness deserves more integrity within likes these people protrayed. I am happy to say i will recommend them to friends and family and will also be a returning costumer for years to come . More

new car experience Easy to work with, no pressure and understands requirements, and works to achieve them. Met price point, called with updates and was easily accessib Easy to work with, no pressure and understands requirements, and works to achieve them. Met price point, called with updates and was easily accessible. Would recommend him, and would use him/them again. More

Doesn't waste time I hate dealerships that waste your time low balling trade-ins or going back and forth with so many numbers that confuse you.....this dealership did no I hate dealerships that waste your time low balling trade-ins or going back and forth with so many numbers that confuse you.....this dealership did none of this. Walked in asked what number I would take for my trade in, one that wouldn't insult me, gave me that number. Sat down with us to explain where every number was coming from. Definitely will do business with again More

Bad Experience ford tried to rip me off $ 1800 I had my 2002 ford explore looked at by Shaumburg Ford and they told me it was the ECM on my SUV and would cost $1800 to fix. I told them it was to mu I had my 2002 ford explore looked at by Shaumburg Ford and they told me it was the ECM on my SUV and would cost $1800 to fix. I told them it was to much so I refused service. I than had my car looked at by a guy that was highly recommended. he found out that it wasn't my ECM it was a blown fuse that was caused by and oxygen sensor wire. Hmm I found that funny , WOW ford was going to charger me $1800 to fix my car . Stay with me the story gets better. Ford returned my car with a dead battery and my ECM cables disconnected. I talk to Sam the general mgr of the Ford dealership and told him my story , and that I wanted the $140 they charger me for looking at car. Sam proceed to argue with me so I ask him for a phone # of someone that could help me. he gave me a phone# (that was wrong) and when I asked him for his last name he told me I'm the only Sam here ,I'm the only Sam and i said so your not going to give me your last name , and for a third time he said I'm the only Sam here and hung the phone up on me. I found the right phone# no thanks to SAM SHALABI, and called Ford Motor Company and file a complaint on that dealership. At that end of the day Bob Rohan of Schaumburg Ford is a RIP OFF they have no problem taking your money even if it isn't morally right. More

Wow! Loved my experience I bought a vw passat Jan 16 2016 and even though we got off to a rocky start (my fault) Bob rohrman was AWESOME!! Eamon Poor was my salesman and this I bought a vw passat Jan 16 2016 and even though we got off to a rocky start (my fault) Bob rohrman was AWESOME!! Eamon Poor was my salesman and this man works HARD and bedsover backwards for you! The dealership is also just as impressive! All the employees are all about your comfort and so very pleasant and the finance managers bend themselves into pretzels to make you a great deal abd quick and painless! You will LOVE Bob Rohrman! More