Schaumburg Ford

It would have been nice if sales manager would have told me truck had issues when I asked him current condition of vehicle. The emissions and DEF system had been all deleted. Overhead light console was in me truck had issues when I asked him current condition of vehicle. The emissions and DEF system had been all deleted. Overhead light console was in pieces. Running boards were in really bad shape. They reduced price but would have been nice just to be honest. More

Evans was very pleasant & helpful with my order, and scheduling an appointment for my recall. When anyone there texts me, while I'm there, to text if I need to, no one Ever answers . I did not need to scheduling an appointment for my recall. When anyone there texts me, while I'm there, to text if I need to, no one Ever answers . I did not need to text Evans. More

It's normally a good service department but this time I asked them to fix my air conditioning and they said they did and charged me for it and now 2 weeks later it isn't working again. It's very hot and hu asked them to fix my air conditioning and they said they did and charged me for it and now 2 weeks later it isn't working again. It's very hot and humid outside and my blood pressure is up. And I am out of town to boot. More

They have fraudulent practices. Alex Libdeh lied about of financing, costing us 1,000s. They also overcharged us. When we told them they tried to present fraudulent paperwork. But w Alex Libdeh lied about of financing, costing us 1,000s. They also overcharged us. When we told them they tried to present fraudulent paperwork. But we proved them wrong and got our money back. More

Great service department and techs. Sales team helpful and professional. Goid dealership to do business with. Sales team helpful and professional. Goid dealership to do business with. More

Great service and Great people. I was treated exceptional and I would recommend them to everyone I was treated exceptional and I would recommend them to everyone More

Great dealership! My family has bought several cars from them. The service is great, and the sales and service employees are knowledgeable, professional and friendly. My family has bought several cars from them. The service is great, and the sales and service employees are knowledgeable, professional and friendly. That's why we keep coming back. More

I am very satisfied with your service & your location is very close to were i live very close to were i live More

At our last service appt on our Edge we needed a replacement on a part that was recalled & our vehicle is still under warranty & yet we were told that we would have to pay for it to be replaced?? W replacement on a part that was recalled & our vehicle is still under warranty & yet we were told that we would have to pay for it to be replaced?? We did not have the service performed but we do need to have it done. I don’t believe this makes any sense. This is why the 2 star review. More

Good experience. Had the vehicle I was looking for which made the process move very smoothly. Had the vehicle I was looking for which made the process move very smoothly. More