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Schaumburg Ford

Schaumburg, IL

3.9
1,654 Reviews
Call Dealership (224) 637-1511

815 East Golf Road

Schaumburg, IL

60173

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1,654 Reviews of Schaumburg Ford

January 04, 2022

They did a great job once we were in the Service Center. Contacted us promptly and did a great job! More

by mjorgensen2009
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Levent Oner
Report | Print
Jan 04, 2022 -

Schaumburg Ford responded

We appreciate your business and our team looks forward to serving you again soon!

January 03, 2022

Hi I’m happy I recommended for my friends it’s great service and very polite workers thank you More

by KWASNIKGMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
Report | Print
Jan 04, 2022 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 22, 2022 -

KWASNIKGMS responded

it costs you little but it would be great for customers if you have a car in the service it should be washed. It would be a great help to have more customers

January 01, 2022

Very Friendly, Was able to complete my recall work in a very timely manner. Thank You More

by robert.hatfield
Customer Service
Recommend Dealer
Yes
Employees Worked With
Levent Oner
Report | Print
Jan 03, 2022 -

Schaumburg Ford responded

Robert, Thanks for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

December 30, 2021

It is always an excellent experience when doing service at this dealership. Everything is right there and can be done quickly. More

by AMTech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
Report | Print
Dec 31, 2021 -

Schaumburg Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Ford.

December 29, 2021

They are really professional. Except for 1 time even there was a miscommunication. However they are thorough and show attention to detail. More

by ARKO.BASU09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Levent Oner
Report | Print
Dec 31, 2021 -

Schaumburg Ford responded

Arko, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

December 29, 2021

The Service writer was great to deal with keeping me updated throughout the process and the repair was completed sooner than expected! More

by David.moreno0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Guadagno, Levent Oner
Report | Print
Dec 31, 2021 -

Schaumburg Ford responded

David, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 28, 2021

ThiS dealership has always treated me wellWe have ThiS dealership has always treated me well We have purchased several vehicles from them and will buy from them again More

by WILLIAML1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
Report | Print
Dec 28, 2021 -

Schaumburg Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Ford. Please don't hesitate to reach out if you need anything else.

December 27, 2021

Very friendly and efficient. Did my recall work and an oil change within an hour. More

by lkelm07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Bucaro, Levent Oner
Report | Print
Dec 28, 2021 -

Schaumburg Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Ford.

December 25, 2021

Had an exhaust propblem and the Ford team came through and took care of the problem with everything taken care of!! Thank you Woodfield Ford!!!! More

by eraha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Edwards, Sam Shalabi, Evans Marinakis, Ricardo Sanchez, Joe Moreau
Report | Print
Dec 26, 2021 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

December 24, 2021

Went in for oil change/the works, but they did not fill my tires even though they are suppose to check them. More

by Agolden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jessica Bucaro
Report | Print
Jan 10, 2022 -

Schaumburg Ford responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out.

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