Schaumburg Ford

Definitively for the most it is a great experience when I take my van for service. The end service result is superb, hopefully we continuo with the relationship for many years to come. Thank you. take my van for service. The end service result is superb, hopefully we continuo with the relationship for many years to come. Thank you. More

Sevice consultant lied and tried to over charge me. And he made an appointment he told me that cannot repair my problems. Even not one star is not enough. he made an appointment he told me that cannot repair my problems. Even not one star is not enough. More

I ask to check my Engine tire pressure light on my dashboard and they didn’t do anything my light is still on please tell the person who is filling up my information to pay a little bit more attention dashboard and they didn’t do anything my light is still on please tell the person who is filling up my information to pay a little bit more attention thank you More

Service writer Levent and mechanic Mark Chaney provided courteous and professional service. Plus, all employees with whom I interacted were most gracious. Lounge areas and showroom clean and comfortable. courteous and professional service. Plus, all employees with whom I interacted were most gracious. Lounge areas and showroom clean and comfortable. More

Kind, friendly, great customer service! Clean and nice waiting area and restrooms. Free coffee! Provides u transportation if needed. Pleasant experience! waiting area and restrooms. Free coffee! Provides u transportation if needed. Pleasant experience! More

Service advisor had no basic selling skills to help me chosing tires, refused to check if I need an oil change. How difficult that is? Keeps me waiting 6 hours for my car. Cashier was even worse, she had chosing tires, refused to check if I need an oil change. How difficult that is? Keeps me waiting 6 hours for my car. Cashier was even worse, she had an attitude like she works for FBI. I am long time customer two Ford cars owner. More

Horrible customer service , haven’t even had my car for a month and it’s already making noises and need to get serviced.. service people were horrible also month and it’s already making noises and need to get serviced.. service people were horrible also More

Service advisor had terrible customer service and made me feel concerns with vehicle were unimportant. feel concerns with vehicle were unimportant. More

Took car in for oil change and check up, Was completed an hour before the stated time. Very helpful and pleasantly surprised. hour before the stated time. Very helpful and pleasantly surprised. More

Great service will come back again it took me no time to get my car serviced get my car serviced More