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Schaumburg Ford

Schaumburg, IL

3.9
1,652 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,652 Reviews of Schaumburg Ford

December 08, 2021

I received Wonderful, prompt, and professional service. Will definitely recommend this dealership to friends and family. More

by TEENAMCKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Dec 08, 2021 -

Schaumburg Ford responded

Thank you for taking the time to leave us a five-star rating! We appreciate your business. Thank you for helping to spread the word about us. We're here for your anytime.

December 08, 2021

Very accommodating to my needs.My car problem was solved Very accommodating to my needs. My car problem was solved expediously. Kudos to Oscar, Juan and Josh More

by RANJIN_PAT
Recommend Dealer
Yes
Employees Worked With
Oscar, Juan, Josh
Dec 09, 2021 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 07, 2021

I liked people who works in service, who made an APPOINTMENT, MIGEL, he was very nice More

by zulnur2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Migel
Dec 08, 2021 -

Schaumburg Ford responded

Thank you for your business and this review. We're happy to hear Migel and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2021

Evans is awesome ! Always willing to help and get the job done in timely matter More

by Mitsu/forc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Dec 08, 2021 -

Schaumburg Ford responded

Thank you for your very kind review. Evans and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bob Rohrman Schaumburg Ford.

December 06, 2021

Clean waiting area. I especially like the business center as it is a quiet place to work. Friendly staff. More

by MIAPHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levent Oner
Dec 06, 2021 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Ford.

December 06, 2021

I’ve had work done here on both my Subaru Outback and my wrx, as well as my parents cars. Always good friendly service and technicians do good work More

by Sallyko1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levent Oner
Dec 06, 2021 -

Schaumburg Ford responded

Thank you so much for your excellent review, Sally! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Schaumburg Ford. Please don't hesitate to reach out if you need anything else.

December 04, 2021

My car was promised to be ready by 1PM. What a great surprise when I was notified at 10:45 that my repairs were finished! I had a very busy schedule that day and getting my car back earlier than expec More

by Ken car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
Dec 05, 2021 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Evans met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

December 03, 2021

I had a horrible experience with the service area when my car broke down no calls were initiated and my calls were always going into a full message voice mail. Then when I’m dealing with having to get a car More

by ginapetit
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Levent Oner, Lou Floros
Dec 20, 2021 -

Schaumburg Ford responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.

December 01, 2021

I arrived on time for my 9 am appointment for an oil change and to check a recall on the air bags. After no one came out to advise me of what was happening to my car, at approx 11 am I went to the wind More

by dgrande4059
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Not known
Dec 19, 2021 -

Schaumburg Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 30, 2021

Great friendly employees,all are happy to assist in the needs of the customer on their car issues More

by christokarski
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
Nov 30, 2021 -

christokarski responded

Great dealership ,experienced sales workforce

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