Schaumburg Ford

Was offered services I didn't think I needed. Recommend changing cabin flter that I changed in June. I double checked today and it looked good maybe tech blew out which would be great but not changed. Th changing cabin flter that I changed in June. I double checked today and it looked good maybe tech blew out which would be great but not changed. The service advisor was surprised when refused service. First time I had issues with negative review. Just weird but these time during pandemic $95 filter that I can change for $25. More

Evans does a good job of getting me in quickly and takes care of me through the process. I call him now for all service. care of me through the process. I call him now for all service. More

Friendly service with accurate pricing and prompt return of my car.I was especially impressed with filling the air in my tires without even asking, bonus! of my car.I was especially impressed with filling the air in my tires without even asking, bonus! More

Arrived early and was let in about 5 minutes early. Everyone’s was pleasant to me. Everyone’s was pleasant to me. More

We had service preformed that was not really needed at the suggestion of our service writer. He missed that we already had a full tune up done at 60k miles and we needed up getting it done again at an a the suggestion of our service writer. He missed that we already had a full tune up done at 60k miles and we needed up getting it done again at an addition $500 added to the bill that was not necessary. I think your lookup of my records as to services performed previously is not very accurate. More

Excellent customer service! Fast and reliable service. My vehicle was serviced in a timely manner! Rental was provided A+++ vehicle was serviced in a timely manner! Rental was provided A+++ More

I called to schedule appointment, been told don't need one for oilchange which unfortunately wasn't the case, but they still took the vehicle for service one for oilchange which unfortunately wasn't the case, but they still took the vehicle for service More

Staff cheerful, knowledgeable, helpful, patient. Buying was an easy experience. All questions answered to my satisfaction was an easy experience. All questions answered to my satisfaction More

The problem was fixed quickly and was grateful that they had all the parts required for the repairs! had all the parts required for the repairs! More

Everyone took extremely good care of me. I needed the work done quick due to another appointment and they made it happen. James worked on my car and put in the extra effort of spending time with me to d work done quick due to another appointment and they made it happen. James worked on my car and put in the extra effort of spending time with me to discuss the work which was done and took a test drive with me. More