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Schaumburg Ford

Schaumburg, IL

3.9
1,649 Reviews
Call Dealership (224) 637-1511

815 East Golf Road

Schaumburg, IL

60173

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1,649 Reviews of Schaumburg Ford

November 16, 2021

Excellent customer service! Fast and reliable service. My vehicle was serviced in a timely manner! Rental was provided A+++ More

by mr-trujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis
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Nov 17, 2021 -

Schaumburg Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 16, 2021

I called to schedule appointment, been told don't need one for oilchange which unfortunately wasn't the case, but they still took the vehicle for service More

by Marinovit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evans Marinakis, Jessica Bucaro, Levent Oner
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Nov 17, 2021 -

Schaumburg Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford. We look forward to having you as one of our valued customers for many more years to come!

November 15, 2021

Staff cheerful, knowledgeable, helpful, patient. Buying was an easy experience. All questions answered to my satisfaction More

by Coronet446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Magdalin, Victor Aguilar, Pat Thilberg, Jessica Bucaro
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Nov 15, 2021 -

Schaumburg Ford responded

We appreciate your business and our team looks forward to serving you again soon!

November 15, 2021

The problem was fixed quickly and was grateful that they had all the parts required for the repairs! More

by Apbellino1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock , Lexi Topel
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Nov 15, 2021 -

Schaumburg Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2021

Everyone took extremely good care of me. I needed the work done quick due to another appointment and they made it happen. James worked on my car and put in the extra effort of spending time with me to d More

by jjjoyce2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Burak
Report | Print
Nov 15, 2021 -

Schaumburg Ford responded

It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman Schaumburg Ford!

November 11, 2021

Pleasure to work with them! Answered any questions I had throughly. Bryan and Victor were excellent help! More

by Luism
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hernandez , Victor Aguilar
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Nov 11, 2021 -

Schaumburg Ford responded

Congratulations on your new vehicle! We are so glad that Bryan and Victor had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 11, 2021

Scheduled an appointment for a oil change and called the wrong Ford, still got me in for an oil change so I didn't have to come back. More

by cwozniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Report | Print
Nov 11, 2021 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 06, 2021

Good experence all around! They were professional in all aspects of the total experience. I will use them again. More

by jwbalkonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wittkofski, David Pobuta, Evans Marinakis
Report | Print
Nov 06, 2021 -

Schaumburg Ford responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

October 28, 2021

Pleasure to work with Pat and the staff at Bob Rohrman Ford. Top notch team. More

by nicolebenchmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Aguilar, Pat Thilberg
Report | Print
Oct 28, 2021 -

Schaumburg Ford responded

Nicole, Thank you for taking the time to write this review and let us know how Pat and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Schaumburg Ford are glad to have you as a customer.

October 23, 2021

From start to finish, Pat, Vic and Nick provided outstanding service. They walked us through each step of the way and most importantly were kind and trustworthy. We love our cool new car and would More

by mbslowik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Victor Aguilar, Pat Thilberg
Report | Print
Oct 24, 2021 -

Schaumburg Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Ford.

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