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Schaumburg Ford

Schaumburg, IL

3.9
1,654 Reviews

815 East Golf Road

Schaumburg, IL

60173

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1,654 Reviews of Schaumburg Ford

November 11, 2021

Pleasure to work with them! Answered any questions I had throughly. Bryan and Victor were excellent help! More

by Luism
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Hernandez , Victor Aguilar
Nov 11, 2021 -

Schaumburg Ford responded

Congratulations on your new vehicle! We are so glad that Bryan and Victor had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 11, 2021

Scheduled an appointment for a oil change and called the wrong Ford, still got me in for an oil change so I didn't have to come back. More

by cwozniak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Nov 11, 2021 -

Schaumburg Ford responded

Thank you for choosing Bob Rohrman Schaumburg Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 06, 2021

Good experence all around! They were professional in all aspects of the total experience. I will use them again. More

by jwbalkonis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Wittkofski, David Pobuta, Evans Marinakis
Nov 06, 2021 -

Schaumburg Ford responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Schaumburg Ford. We appreciate your business and hope to see you again soon!

October 28, 2021

Pleasure to work with Pat and the staff at Bob Rohrman Ford. Top notch team. More

by nicolebenchmark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Aguilar, Pat Thilberg
Oct 28, 2021 -

Schaumburg Ford responded

Nicole, Thank you for taking the time to write this review and let us know how Pat and our team are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Bob Rohrman Schaumburg Ford are glad to have you as a customer.

October 23, 2021

From start to finish, Pat, Vic and Nick provided outstanding service. They walked us through each step of the way and most importantly were kind and trustworthy. We love our cool new car and would More

by mbslowik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Victor Aguilar, Pat Thilberg
Oct 24, 2021 -

Schaumburg Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Schaumburg Ford.

October 22, 2021

They did not do anything, I lost few days just waiting for the appointment and More

by Ionkas
Recommend Dealer
No
Employees Worked With
Men
Nov 08, 2021 -

Schaumburg Ford responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 21, 2021

The dealership was very clean and professional. They had some pretty fair prices on the cars they were offering. I also believe the workers there are good at what they do and strive to do their best. I woul More

by Brett Lester
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Magdalin, Victor Aguilar, Crystal Huitron
Oct 24, 2021 -

Schaumburg Ford responded

Thank you, Brett! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Schaumburg Ford, we look forward to having you as one of our valued customers for many more years to come!

October 18, 2021

Very experienced dealer. The process was quick and painless. Would recommend to anyone looking to buy a new car. More

by rbreineder13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hanson Tran
Oct 18, 2021 -

Schaumburg Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 18, 2021

Well I bit the bullet and decided to get back on the car bandwagon after being car-free for the last 5-6 years (city girl here!). I initially went into Schaumburg Ford to check out a used Escape that I fou More

by Rmishler24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bennett, Nick Magdalin, Victor Aguilar
Oct 18, 2021 -

Schaumburg Ford responded

We are very happy to hear Mike and Victor provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2021

Nick and Brian were wonderful. Nick is the reason we will be back. The best. More

by william.cantrell13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick and Brian , Nick Magdalin
Oct 14, 2021 -

Schaumburg Ford responded

William, Thank you for your business and this review. We're happy to hear Nick, Brian and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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