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Schaumburg Toyota

Schaumburg, IL

4.8
1,024 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 1,024 reviews

February 11, 2023

Attentive to the customer need and questions. Prompt service. Flexible in my making appointment. Friendly! More

by ayvoli1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Schaumburg Toyota responded

Thanks again for your purchase and for sharing your thoughts. We hope you are enjoying your new car and wish you many happy miles!

February 10, 2023

The dealership is very nice. The service area is easy to use and usually has open appointments. The waiting room is very nice and they provide free beverages. All the people that More

by alexiseckersall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Ungaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2023 -

Schaumburg Toyota responded

Thanks for sharing, Alexis! We appreciate your support. The supplies charge is used by most service centers to cover various minor expenses not specifically listed. We are sorry this was not mentioned beforehand.

February 08, 2023

I noticed my driver door handle was broken when I got my car back from an oil change and all Steve Lowell and another techs response was, is that it must have broke on the way to the dealership. Which is no More

by jjc97
Recommend Dealer
No
Employees Worked With
Bart Szuba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lowell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Schaumburg Toyota responded

We apologize for the dissatisfaction of your service visit. I would like to look in to your concern but I am unable to identify you with the information given. Please reach out to me at jjoern@resnickautogroup.com. Hope to hear from you!

January 27, 2023

Great dealership, got my new car from them. Tried other shops, but returned back, because of the great service. Steve helped replace tires through insurance and it was very smooth process. More

by Rauf
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2023 -

Schaumburg Toyota responded

Happy to have you back! Thanks for your kind words. We appreciate your support.

January 19, 2023

Had no problems with dealership until my 2019. Tundra sunroof exploded outward. No one seem to have any knowledge about this problem and when I spoke to the service manager. He claimed he knew not More

by Alankurgan
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Laskowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Richmond
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Schaumburg Toyota responded

We apologize and feel bad that we could not help you with your experience with your sunroof. Schaumburg Toyota has no authority to warrant your vehicle. This is decided by Toyota Motors and there have been no proven facts that the sunroofs are defective. Toyota Motors is quick to recall if they see an issue. We always suggest filing an auto insurance claim. If they find fault of the sunroof, they would subrogate against the manufacturers for you.

January 15, 2023

The service of excellent. Everyone was professional and very friendly. I will definitely will return to your location for all my needs More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart Szuba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

January 13, 2023

Everyone at Schaumburg Toyota is great, particularly Steve Lowell. I love bringing my car in for service. More

by MCR1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Schaumburg Toyota responded

It is always our pleasure working with you! Thanks for sharing!

January 07, 2023

Patrick is always very helpful and knowledgeable he always makes your dealership stand out from the crowd. More

by Jimgarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick jost
December 26, 2022

Have purchased several cars here. Always pleased. Jerry our sales executive and Craig our superb service writer. Thanks guys. Christmas blessings. More

by Dmilton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry McDuffie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Widenhoefer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Dmilton responded

Beset to Jerry, Craig and all the folks at Schaumburg Toyota in the new year.

December 15, 2022

outstanding service. Steve provided pertinent info regarding the condition of the car and future recommended services. More

by jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Schaumburg Toyota responded

Thanks for sharing. Your support is appreciated.

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