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Schaumburg Toyota

Schaumburg, IL

4.7
968 Reviews
Schaumburg Toyota has been a trusted, family-owned, Toyota dealer in the Chicagoland area since 1978. As one of the highest volume Toyota dealers in the Midwest, we have one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales staff will provide you with the information you need to make an educated buying decision. Most importantly, we want to build lifelong relationships with our customers. We know that service after the sale is equally important. That's why our Service Department is open from 7:00 AM until 9:00 PM , Monday through Friday, and all day on Saturday. No appointment necessary! Stop in today and test-drive some of the most dependable, safe and stylish cars on the road!
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875 W Golf Rd

Schaumburg, IL

60194

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Showing 968 reviews

June 22, 2020

****BAIT & SWITCH****Just awful. While in the process ****BAIT & SWITCH**** Just awful. While in the process of negotiating a sales price on a brand new Land Cruiser, the dealership changed and INCRE More

by Mike T
Recommend Dealer
No
Employees Worked With
KEVIN MEERS / NICHOLAS X
Jun 24, 2020 -

Schaumburg Toyota responded

We apologize that your experience on an internet interest did not meet your expectations. First response from the dealership internet department was the corrected price before any negotiations. This was a computer feed error and was immediately apologized for. Again, our apologies, we were honest and up from the beginning.

June 18, 2020

Our salesman Ben was very courteous, friendly and knowledgeable. The used sales manager (Rick or Rich) was very friendly. Your service department is another issue. More

by Karatemom113
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Jun 24, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks again and hope you are enjoying your new car and wish you many happy miles! If there is something I can assist with the service, please contact me. Sincerely, JoAnn Joern, Customer Relations Manager 847 519-3771 or jjoern@resnickautogroup.com.

June 13, 2020

The process was streamlined and Ben Staar made the buying experience simple and a no-stress pleasure to navigate. He was highly professional and knowledgeable. The facility was clean and comfortable. Over More

by PBERINS
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Jun 15, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customers! Thanks again for your purchase and for sharing your experience. We hope you are enjoying your new car and wish you many happy miles!

June 07, 2020

Schaumburg Toyota's sales and financial staff provided great value and service to our recent purchase. We found competitive pricing and clear/concise explanations for every point of the purchase. Great More

by John Ski
Recommend Dealer
Yes
Employees Worked With
Cameron Ungaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Interino
Jun 09, 2020 -

Schaumburg Toyota responded

Thanks again for your purchase and for sharing your experience, John! We hope you are enjoying your new car and wish you many happy miles!!!

June 07, 2020

Great and honest service! The Service Department provided an honest assessment of proposed work on our car which ended up saving us money. Wait time fir service to be completed was very good. More

by skipperdot
Recommend Dealer
Yes
Employees Worked With
Anthony Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2020 -

Schaumburg Toyota responded

Glad we could assist in your auto needs. Thanks for sharing!!!

June 03, 2020

If there's a rate more than five stars, I would place it immediately. Mr. Zaya the best person ever in this dealership, in addition his relative Mr. David and would recommend both to everyone, both have bee More

by Rasha
Recommend Dealer
Yes
Employees Worked With
Zaya Ochana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Schaumburg Toyota responded

Thanks again for your purchase and for sharing your thoughts on working with us, Rasha! We look forward to many more years of assisting you with your auto needs. Hope you are enjoying your new car and wish you many happy miles!

June 01, 2020

Excellent Service I am comprised at 69, with Lupus and asthma. Schaumburg Toyota did everything to keep me safe and feel safe. Raff Sanchez and 3veryone at this deale More

by betty195082
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Schaumburg Toyota responded

Thank you for being our customer, Betty! We will do what we can to help!

June 01, 2020

Friendly service on time when they said. It was for a recall and they notified me and we set an appointment to my convenience. Thankyou More

by Butchceci
Recommend Dealer
Yes
Employees Worked With
Steve Lowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2020 -

Schaumburg Toyota responded

Thanks for the 5 stars and the great review! We appreciate your support!

May 30, 2020

I came to look around; ended up buying a car I came in to look around for a newer car. I was introduced by the manager to Ben Starr. Ben was very polite and helpful. His attitude to help me was More

by bsurawski
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Jun 01, 2020 -

Schaumburg Toyota responded

Glad we were able to assist you with your purchase. Thanks again and we hope you are enjoying your new car and wish you many happy miles!

May 30, 2020

We normally use a different Toyota location, but now we will be switching to Schaumburg! The building is up to date and clean, and staff are very friendly and helpful. Thanks to Ben S. for being very kind More

by brooke.cazzato
Recommend Dealer
Yes
Employees Worked With
Ben Staar
Jun 01, 2020 -

Schaumburg Toyota responded

We are thrilled to have you as our customer! Thanks for sharing!

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