Schaumburg Toyota

Laid back and knowledgeable staff. Peter was great, as was Max in the finance department.. Thanks! I enjoy my Highlander hybrid as well as the dealership. I will refer people here. was Max in the finance department.. Thanks! I enjoy my Highlander hybrid as well as the dealership. I will refer people here. More

schaumburg toyota is an excellent customer oriented dealership. Cameron Ungaro was my sales guy and took care all my questions and concerns. the 2018 camry xse is a great car with many bells and wh dealership. Cameron Ungaro was my sales guy and took care all my questions and concerns. the 2018 camry xse is a great car with many bells and whistles and an excellent galactic aqua color. More

Jerry McD makes every buying experience positive! His product knowledge can’t be beat. Every feature is explained to ensure you’ll have the opportunity to fully enjoy your new vehicle. product knowledge can’t be beat. Every feature is explained to ensure you’ll have the opportunity to fully enjoy your new vehicle. More

Overall good explanations. Didn't solve all my problems and now have a new noise that I did not have before. I also had to go and find my car in the lot and then it turned out it was still sitting inside and now have a new noise that I did not have before. I also had to go and find my car in the lot and then it turned out it was still sitting inside More

Nightmare buying experience. Misled throughout and straight faced lied to. We agreed on a price before hand. It was a decent price but still 4 digits above invoice giving them plenty of profit. straight faced lied to. We agreed on a price before hand. It was a decent price but still 4 digits above invoice giving them plenty of profit. I scheduled a test drive and all was well. I tell the sales person I'm paying cash and he says ok but asks for my social to run a credit check. I asked if this was necessary when paying cash and he said he conferred with his manager and then told me it was required and they always run credit checks when accepting cash. He said it was a soft check. I made it clear that I did not want financing and would be paying cash. I explicitly told the sales person that if I found out later that a credit check was not required, I would leave a bad review. But, that's not the worst of it. 20 minutes later I receive an email from my credit reporting agency telling me a hard credit check was made. I sit down to finally sign the deal. We get through a few disclosures and then I get presented with a 60 month financing contract for $1500 over the agreed-on price. I remind them I am paying cash and will not sign a financing contract. I'm told that it's not a financing contract. It is clearly a financing contract. We go back and forth with me just trying to get them to admit that it's a financing contract. They would not admit this. They said that I should just sign this contract for more than we agreed on and then once I pay in cash they'll tear up the contract. Please, don't ever agree to do this. Contracts are legally binding and promises aren't. In summary, the sales person, manager, and finance person all misled and ultimately tried to scam me. They wasted my time and theirs, hurt my credit, lost a sale, tarnished the Toyota brand, and ultimately earned themselves this bad review. Run, don't walk, from Schaumburg Toyota. More

Anthony Mejias from the Service Department is always Anthony Mejias from the Service Department is always professional, friendly and is someone I can trust to bring my vehicles in for service. Whenever Anthony Mejias from the Service Department is always professional, friendly and is someone I can trust to bring my vehicles in for service. Whenever possible, he always tries to help me with the cost of repairs using coupons and dealers discounts and or a rent a car if needed. More

Top-notch service! Sometimes there is a disconnect between what you communicate to the service team and what they deliver, but at the end of the day Schaumburg Toyota is committed to making it right. between what you communicate to the service team and what they deliver, but at the end of the day Schaumburg Toyota is committed to making it right. More

Very professional ,customer friendly .Nice quiet environment . BEN,Jon,Al ,spent time to answer my guestions, giving me the best explanation and negotiate the best option for the me choosing the c environment . BEN,Jon,Al ,spent time to answer my guestions, giving me the best explanation and negotiate the best option for the me choosing the car,financing and fast processing of paper work. GREAT PLACE TO SHOP FOR TOYOTA. They all took extra precautions, for COVID 19 wearing masks ,distancing and having sanitizers available . Job well done. THANK YOU. More

service It was very informative,and very educating . It was a new experince. Service writer was informative and courtious. the service area was very clean. It was very informative,and very educating . It was a new experince. Service writer was informative and courtious. the service area was very clean. I was happy that my car was santized. More

Hands Down The Best sales person really knows his numbers and will have your back is very up front about costs and issues. He definitely gained my trust. there should be more people like Ben that wou numbers and will have your back is very up front about costs and issues. He definitely gained my trust. there should be more people like Ben that would actually help you and understand your needs instead of screwing you over More