Schaumburg Toyota

Zaya Ochana, an honest, kind and helpful sales person We needed to purchase a car for my dad and were set on the Rav4 Hybrid. Zaya made sure to get us the best incentives possible for our purchase. He was We needed to purchase a car for my dad and were set on the Rav4 Hybrid. Zaya made sure to get us the best incentives possible for our purchase. He was very thorough about explaining all of the features (especially the safety features, which are very important to us). He made the entire experience painless and made sure all of our questions were answered along the way. He's had my business since 2008 and it will stay that way until he retires from the car business! More

Always a pleasant experiencr The employees are Very courteous and a pleasure to do business with. It is always an enjoyable experience Instead of the way we are treated at Hyund The employees are Very courteous and a pleasure to do business with. It is always an enjoyable experience Instead of the way we are treated at Hyundai More

Curteous staff, quick and thorough service! Craig was very friendly and efficient; my car looks and runs great, and although I got several things done to the car that day, it didn't take long at Craig was very friendly and efficient; my car looks and runs great, and although I got several things done to the car that day, it didn't take long at all! More

25,000 check-up Patrick got me in early, checked everything (including extra items i asked about) finished earlier then he quoted me. I appreciated that there were n Patrick got me in early, checked everything (including extra items i asked about) finished earlier then he quoted me. I appreciated that there were no "surprises". More

Maintenance Have been going to Schaumburg Toyota for 30 yrs. or better. They are always professional, efficient & welcoming. I have recommended Schaumburg Toyot Have been going to Schaumburg Toyota for 30 yrs. or better. They are always professional, efficient & welcoming. I have recommended Schaumburg Toyota to friends for both new car purchases & service. More

Always make me feel at home My tire rotation(free service package) with lease service member told me how long wait would be and I wasn't sure I could wait so he even offered me a My tire rotation(free service package) with lease service member told me how long wait would be and I wasn't sure I could wait so he even offered me a rental, l declined but was very impressed thank you More

Fast, professional, friendly . Good coffee in waiting room and snacks :) Got a car wash with oil change. I did not ask for it but was nicely surprised. Thanks . Good coffee in waiting room and snacks :) Got a car wash with oil change. I did not ask for it but was nicely surprised. Thanks More

Excellent!!! Everything about my experience over at Toyota Schaumburg was top notch, I can't praise the staff enough, especially my friend Zaya Ocana. He made the Everything about my experience over at Toyota Schaumburg was top notch, I can't praise the staff enough, especially my friend Zaya Ocana. He made the process stress free, really went above and beyond to get me the best deal possible. If you are looking for a relationship with a car brand and a staff for years to come, you have to stop by and check them out. I was on the fence about Toyota for many years and then I dear friend of mine bought a Sienna, I have driven it a couple of times and it completely changed my mind. I got a Rav4 and right now I'm driving on cloud 9! Beyond the car are people like Zaya, Joe Shoemaker (Sales Manager) and Mr. Lee Wulbert! All of them worked very hard to make it possible for me to get my new car. Thank you, gentlemen!! Luis More

Not Good Came at change of shift and couldn't find a service rep who would sign in my car for the work that needed to be done on it because they were either 's Came at change of shift and couldn't find a service rep who would sign in my car for the work that needed to be done on it because they were either 'swamped' or 'too busy'. So I had to wait until one of the runners found someone who didn't ignore me. Never had this experience before at this service center and I've been coming here for over 20 years. Unless things improve, I may have to look for another dealership and not just for service since I purchased my last 2 Toyotas from Schaumburg Toyota. More

It was a wonderful customer experience. Best ever oil change Went for an oil change. Got an oil change and a car wash. It took about 1/2 hour. Just a wonderful customer experience. Best ever. Even the waiting ar Went for an oil change. Got an oil change and a car wash. It took about 1/2 hour. Just a wonderful customer experience. Best ever. Even the waiting area was wonderful. They had a large screen TV turned on to Let's Make A Deal. My car was ready before the last deal was made on the game show. So I never got to see who got the best deal on the show. I'm tired of doing surveys. I used to get oil changes and never was asked to do a survey afterwards. Heck, it's just an oil change. More