Schaumburg Toyota - Service Center

Great service; friendly & helpful service reps I came in for an oil change and possibly wheel alignment. The service rep gave me the $37.95 discount on oil change (which does not include parts or o I came in for an oil change and possibly wheel alignment. The service rep gave me the $37.95 discount on oil change (which does not include parts or oil). Perhaps they could tell customers the estimated total with the extras required. I also needed the wheel alignment so had that done. The service rep gave me a list of at least four other "maintenance" items that he said the car needed, based on its age (2007 Camry). Due to costs, I declined to have any other work done at that visit. I do think the spark plug cost, almost $600, is very high. While it may be mostly labor, I will probably check around with other repair shops on this item. More

ON TIME/EARLY Extremely polite and on time -- finished earlier than I expected. Lovely new quarters. Almost wish I could have used the appealing waiting room, but Extremely polite and on time -- finished earlier than I expected. Lovely new quarters. Almost wish I could have used the appealing waiting room, but, instead, took my son and his girlfriend to dinner. Car was ready when we came back for it. It was a recall so no money exchanged hands. More

Good service as usual! I've been a customer for years. I have purchased 3 cars from here through the years - 1995, 2017 and 2019. have purchased 3 cars from here through the years - 1995, 2017 and 2019. More

Fest service, professional team, clearly explains problems. Beautiful cozy waiting room with delicious coffee, short time waiting for technicians. I really recommend this Schaumburg Toyota team problems. Beautiful cozy waiting room with delicious coffee, short time waiting for technicians. I really recommend this Schaumburg Toyota team More

I want to praise the assistance of Steve Lowell, Red Team Service Manager. I drove to the dealership after my 2015 Prius needed to Be jumped by AAA. I had no appointment and Steve handled the situation in Service Manager. I drove to the dealership after my 2015 Prius needed to Be jumped by AAA. I had no appointment and Steve handled the situation in an expeditious and courteous fashion. After getting a handle on the situation, he compassionately made arrangements for a loaner car so I could get my groceries home, while the matter was resolved. The work did not take long after diagnosis. It was 5 star treatment. More

Service manager Mike And service writer Randy as always we’re fantastic. They always take time from there busy schedule to make sure we are taken care of. we’re fantastic. They always take time from there busy schedule to make sure we are taken care of. More

Oil change Came in for an oil change, without an appt. Was in and out in less than 45 minutes. Inspection report showed no other services needed. Came in for an oil change, without an appt. Was in and out in less than 45 minutes. Inspection report showed no other services needed. More

always great service I always get great service , with wonderful customer service. I spoke to Steve Lowell, who is a pleasure to work with. He said to come in for an oil I always get great service , with wonderful customer service. I spoke to Steve Lowell, who is a pleasure to work with. He said to come in for an oil change and tire rotation.. Great quality of work and done on time. More

RECALL Disappointed in the fact that I was no able to get a "drop off" ride when it was specifically asked for when the appointment was made. Disappointed in the fact that I was no able to get a "drop off" ride when it was specifically asked for when the appointment was made. More

I scheduled last minute, happy there was availability. Was told wait would be about 1 hour for oil change and tire rotation. About 25-30 minutes, my name was called - they were already done with my vehicl Was told wait would be about 1 hour for oil change and tire rotation. About 25-30 minutes, my name was called - they were already done with my vehicle. Excellent service!! More