Schumacher Buick GMC of West Palm Beach

DECEPTIVE PRACTICES Deceptive sales practices. Fake charges on sales contract and sold a used car in very dangerous condition. Owner, used car manager both have refuses t Deceptive sales practices. Fake charges on sales contract and sold a used car in very dangerous condition. Owner, used car manager both have refuses to answer emails and phone calls. BBB has been notified as well as the Florida Attorney General and Fla DMV & Highway Safety Department. Next step is Small claims court with an attorney. More

Excellent Service Department Professional and friendly people. Service Department does a excellent job and are helpful in keeping my car in top shape. From buying to service, they Professional and friendly people. Service Department does a excellent job and are helpful in keeping my car in top shape. From buying to service, they can't be beat. More

Excellent sales associate/ dealership Jordan Schear was our sales associate. He made this the best leasing experience I have ever had. I would definitely recommend this dealership and Jordan Schear was our sales associate. He made this the best leasing experience I have ever had. I would definitely recommend this dealership and Jordan. Great team. More

GMC Yukon XL purchase I worked with Robert Bauman who was delightful ,knowledgeable and a nice guy.I had no pressure and he worked with me to find every discount applicabl I worked with Robert Bauman who was delightful ,knowledgeable and a nice guy.I had no pressure and he worked with me to find every discount applicable.I felt I got a great deal and now i am enjoying a great truck. More

I love my car Thank you for making it possible I love my new car. We always had a great experience at your dealership. First time leasing. Thank you Thank you for making it possible I love my new car. We always had a great experience at your dealership. First time leasing. Thank you More

Pleasant and accommodating. Salespersons were very attentive, respectful and reassuring. All aspects of operating the car I purchased were explained and the salesperson made sure Salespersons were very attentive, respectful and reassuring. All aspects of operating the car I purchased were explained and the salesperson made sure that I understood everything prior to my leaving the dealership. More

oil change It is a truly pleasure to bring the car in for service. Bob is always flexible to accommodate my schedule to service the car. Mr. Schumacher is anoth It is a truly pleasure to bring the car in for service. Bob is always flexible to accommodate my schedule to service the car. Mr. Schumacher is another subject> He should take calls from customers rather than turn them over to others. He seems to enjoy the limelight , TV & commercials. I purchased 5 cars from the dealership and has never returned a call. Maybe there should be a survey of the Boss?? More

Service appointment was for 8:00. I am arrived a couple of minutes prior to 8:00 and was helped immediately. Staff was expecting my vehicle and after registering the ser was for 8:00. I am arrived a couple of minutes prior to 8:00 and was helped immediately. Staff was expecting my vehicle and after registering the service started quickly. My service was competed with the car washed and inside cleaned within the hour. Excellent job! More

Excellent Service I am constantly amazed by the level of customer service by Todd Midgely. I cannot thank him enough for always attending to my needs. Thank you Todd! I am constantly amazed by the level of customer service by Todd Midgely. I cannot thank him enough for always attending to my needs. Thank you Todd! More

Air bag recall My service advisor was Mr. Jenkins I have dealt with him several times. He is always polite and makes concerted efforts to keep me aware of the status My service advisor was Mr. Jenkins I have dealt with him several times. He is always polite and makes concerted efforts to keep me aware of the status of my vehicle. More