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Scott Clark Toyota
Matthews, NC
4,619 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,619 reviews
October 10, 2021
I had a great first service visit to Scott Clark Toyota. Archie was very helpful and friendly. I appreciate the great service.! Archie was very helpful and friendly. I appreciate the great service.! More
by Lihenderson01
Employees Worked With
October 09, 2021
Marshall was super to work with. Kept me updated via text email and phone. Great experience at Scott Clark, we will be back. Thank you Marshall. email and phone. Great experience at Scott Clark, we will be back. Thank you Marshall. More
by Dave
Employees Worked With
October 08, 2021
Mary feaster was Very professional , quick, and took care of my car needs, The service was great. Was informed about problem, cost and time frame of repair needed. It was done in the time she said and cost w of my car needs, The service was great. Was informed about problem, cost and time frame of repair needed. It was done in the time she said and cost was exactly what she quoted me…thanks More
by Jblass79
Employees Worked With
Mary Feaster
October 08, 2021
Justin always took care of everything I needed and kept me on budget, literally for like 12 years through 2 vehicles. I was a little worried when he moved to a new position. For the past year I didn’t fee me on budget, literally for like 12 years through 2 vehicles. I was a little worried when he moved to a new position. For the past year I didn’t feel as confident with the new person I was working with but then last week I spoke with Tyler and all is right again. Tyler understood my needs compared to my budget and provided insight on what to do now, in a couple weeks and what could wait a couple months. He listened and made me feel confident about what was being taken care of and called/emailed to keep me informed. He’s my new Toyota guy and I’m so glad he’s there. More
by Amaya
October 07, 2021
Even though my part was on back ordered Marshall was very good about explaining what was wrong with my car. He was very professional and even went out of his way to fix my reading glasses which were imp very good about explaining what was wrong with my car. He was very professional and even went out of his way to fix my reading glasses which were important to me as I needed to wait about 2 and a half hours because of an additional repair. I will definitely always ask for Marshall when I need to make an appointment. More
by Screenname
Employees Worked With
October 07, 2021
Did the requested work within time quoted and expenses were outlined completely. Service advisor very helpful were outlined completely. Service advisor very helpful More
by Ed K
Employees Worked With
October 05, 2021
Great experience with Marshall. He took care of everything. I would definitely recommend him to friend and family. everything. I would definitely recommend him to friend and family. More
by Wjkinsey35
October 05, 2021
Charges for repair is always higher than the average. They don’t keep the good sales people. Their techs always making minor mistakes. They don’t keep the good sales people. Their techs always making minor mistakes. More
by Carl
Employees Worked With
Other Employees :
Greg Aldredge, Sam Barnes, Mark Morrow
October 04, 2021
The experience was great ! I would use Scott Clark again in the future All went ok in the future All went ok More
by bsenkowski
Employees Worked With
October 03, 2021
Mark stayed in touch on status of service. There was a filter that needed to be replaced. He honestly explained what the filter did and that it did not affect the engine. I had the filter replaced. But hi filter that needed to be replaced. He honestly explained what the filter did and that it did not affect the engine. I had the filter replaced. But his honesty stands out!!!! More
by Donna
Employees Worked With
Mark Morrow
