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Scott Clark Toyota

Matthews, NC

4.6
4,652 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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13052 E Marie Garris Rd.

Matthews, NC

28105

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Showing 4,652 reviews

May 01, 2019

Fast and friendly! Service was supposed to take 70 minutes, I was out in under 30! These people work hard and the service they provide is great and friendly. I highly re More

by chriss119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Acree
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria, Billy Carroll, Crystal Kush, Wesley Rasmussen, Sam Barnes, Leigh Blake, Steve Vadala, Brandon Beck
April 30, 2019

Terrible communication Placed a pre order for a vehicle through this dealer and even put a deposit down. It was supposed to arrive on 4/11 and was pushed to 4/25 after I sig More

by Mk5890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
North Adkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DJ Durst
April 30, 2019

Service visit I am really glad that I found Marshall Moore at your deanship, I like the way he takes care of me for the service of my Toyota Highlander. More

by amh503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2019

Excellent Service Again! Have received excellent service at Scott Clarks Toyota for the past 14 years. My service manager, Crystal, has always been forthright in identifying j More

by Jim Arbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Carroll, Crystal Kush
April 30, 2019

Excellent attention As always, Mary Feaster is an excellent advisor. This service time, Mary advised me on the type of new tires best for safety, etc. Also assisted me More

by DLS2019
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Feaster
April 30, 2019

OUTSTANDING!!!!!! Mr. BILLY CARROLL has always provided EXCELLENT service to our entire family MANY THANKS!!! Ron and Nancy Wise. (I would also like management to know More

by Ronwise007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Cline, Billy Carroll
April 29, 2019

Good work on last service Good work is done at this location. The only downside is wait time. I do realize that some jobs take longer than others but some easier jobs should More

by maxster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Carroll, Crystal Kush, Mike McClaskey
April 29, 2019

Service Once again Crystal kept on top of everything, making sure I was contacted if necessary and got me back on the road as fast as possible. More

by 4Runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Kush
April 29, 2019

Battery gone wrong My 2017 Highlander didn't start one morning and I couldn't understand why. I called Wesley Rasmussen to make an appointment to bring my car in to be More

by Kathi19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Rasmussen
April 28, 2019

Regular service I have worked only with Justin Bustle for 11 or so years. I totally depend on him to see that my Highlander is in perfect working order. I never fee More

by 1bzldy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Bustle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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