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Scott Clark Toyota
Matthews, NC
4,420 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,420 reviews
March 22, 2024
Everyone was very friendly and easy to deal with. There was never any pressure when test driving or when finalizing numbers. There was never any pressure when test driving or when finalizing numbers. More
by Amy.parker
Helpful March 20, 2024
Excellent service! Marshall always takes good care of my car and is always thorough in explaining what needs to be done. Marshall always takes good care of my car and is always thorough in explaining what needs to be done. More
by diannegrimm
Employees Worked With
March 20, 2024
Excellent Customer Service. Was kept informed of my maintenance status of my vehicle. The service manager was very helpful and informative . Was kept informed of my maintenance status of my vehicle. The service manager was very helpful and informative . More
by DD
Employees Worked With
March 20, 2024
I don’t recommend have oil change with this dealer, it is expensive and the service advisor M didn’t help me to get any discount or coupon, I didn’t like the customer service. expensive and the service advisor M didn’t help me to get any discount or coupon, I didn’t like the customer service. More
by Nick kanaan
Employees Worked With
Mike
March 20, 2024
Terrible customer service ! Don’t buy a CAR HERE ! Poor rating! go somewhere else please ! Don’t buy a CAR HERE ! Poor rating! go somewhere else please ! More
by Karen miller
March 19, 2024
Marshall Moore was my appointment specialist that set up the item that I came in to address. He also asked about other points on my car while looking up upcoming maintenance points. He quickly suggested a the item that I came in to address. He also asked about other points on my car while looking up upcoming maintenance points. He quickly suggested a schedule to make it more convenient for me by overlapping a couple of items. Then we took care of a developing issue by going ahead and replacing my wiper blades. Marshall’s thoroughness I’m developing a plan will save me time and keep my on my maintenance schedule. More
by J
Employees Worked With
March 15, 2024
Service flat tire happen again same day even they fix it, they never check flat tire current way and leave Custer at risk at the road. Even we told service manager problem was, when we drop with clear instru they never check flat tire current way and leave Custer at risk at the road. Even we told service manager problem was, when we drop with clear instructions about flat tire and need to fix, (Customer use flat fix kit for time being to survive until dealership come and they should look but never check. And my tire get flat in different state in 6 hour. At night. Sorry but they should be responsible what they do. Call us 3366380161 More
by rodsbp1159
Employees Worked With
March 15, 2024
Marshall and Justin always take good care of our car. They seem honest and don’t try and oversell services we don’t need. They seem honest and don’t try and oversell services we don’t need. More
by Fgzogzas
March 10, 2024
Billy is calm and polite person he is very knowledgeable about vehicles he is my service advisor since 2012..I always look for him when I go to scott clark about vehicles he is my service advisor since 2012..I always look for him when I go to scott clark More
by Muzaffar chaudhry
Employees Worked With
March 09, 2024
Kevin Kramer was excellent in helping with assistance on my Tundra service. Scott Clark Toyota is a great dealership. my Tundra service. Scott Clark Toyota is a great dealership. More
by cmdodd
Employees Worked With
