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Scott Clark Toyota
Matthews, NC
4,648 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,648 reviews
May 17, 2023
Good availability but service rep was abrupt and rude. was not invited to the desk for price review, no costs were disclosed until service was completed. Was deterred from purchasing more services, made an was not invited to the desk for price review, no costs were disclosed until service was completed. Was deterred from purchasing more services, made an insensitive and ignorant comment about a religious artifact in my car. Knew I had not been there before but did not explain where to get my car after car wash until I asked, car was washed and the antenna was removed, I was not aware and when I was driving and had to brake suddenly the antenna flew across the dash and into the face of my passenger. Very dangerous and rude not to tell me that had been done and I had to put it back myself. More
by colleenluvsbugs
Employees Worked With
May 17, 2023
Never pushed me to make a sale or decision on my part. Very helpful and courteous service. The whole process was seamless. Very helpful and courteous service. The whole process was seamless. More
by Jrozsa001
May 14, 2023
Marshall has been servicing our cars for years and is a trusted advisor and friend! trusted advisor and friend! More
by Hagmom
Employees Worked With
May 12, 2023
Very responsive on? you may have .The process after making deal cd of been more self explanatory, me and wife felt rushed to get us out the door . I understand making the you may have .The process after making deal cd of been more self explanatory, me and wife felt rushed to get us out the door . I understand making the process smooth and quickly as possible.over all it was a good buying experience. More
by shawn
Employees Worked With
Rami
May 12, 2023
I would recommend this dealership to anyone you have the best service ,there is keep up the great work best service ,there is keep up the great work More
by Tankjones
May 11, 2023
I am using this dealership for 15 years. Everyone is great especially Billy & Duane Thanks Everyone is great especially Billy & Duane Thanks More
by rbddesai
May 08, 2023
Have only used the service dept here . Billy Carroll is my service advisor. He is a great guy!!! Billy Carroll is my service advisor. He is a great guy!!! More
by jerryp
Employees Worked With
May 07, 2023
Service was great and it was very fast, I am satisfied with everything that was done. with everything that was done. More
by mrubio70
Employees Worked With
May 05, 2023
Marshall Moore takes really good care of me and I feel confident in whatever he tells me . Thanks to Marshall for always taking such good of me when I bring my vehicle in. confident in whatever he tells me . Thanks to Marshall for always taking such good of me when I bring my vehicle in. More
by Btwhitley
Employees Worked With
