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Scott Clark Toyota
Matthews, NC
4,623 Reviews
Scott Clark Toyota is the leader in new Toyotas. We have won Toyota's President's Award 14 times, and was voted 2008 Store Of The Year From Southeast Toyota. We are conveniently located just off I-485 Exit 51B. We offer a state of the art facility with over 700 new vehicles to choose from. We are open 6 days a week. Our Exclusive Lifetime Warranty is included with each new Toyota purchase and many preowned purchases. Our goal is to provide the highest level of Customer Service and Satisfaction. Don't forget, every Tuesday and Thursday is "Ladies Day", receive a free manicure while your Toyota is being serviced.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,623 reviews
April 07, 2023
Scott Clark Toyota service department has always exceeded my expectations! Billy is always my go to service advisor. my expectations! Billy is always my go to service advisor. More
by Mountainbound
Employees Worked With
April 03, 2023
Too long with final paperwork. Were suppose to paint some knicks and didn’t. Bought 4 vehicles there. Would think I would have better service Were suppose to paint some knicks and didn’t. Bought 4 vehicles there. Would think I would have better service More
by Ann1rogers
Employees Worked With
April 02, 2023
This is the second time I’ve had my 2018 Tundra in for service. Marshall has been great both times. service. Marshall has been great both times. More
by bjzaidman
Employees Worked With
April 02, 2023
Billy was awesome Kept us informed of the process and we enjoyed the professional experience we enjoyed the professional experience More
by Diane
April 01, 2023
Customer service is excellent especially Archie Newman. He is exceptional and always takes such great care of my car and will always take my car to Scott Clark He is exceptional and always takes such great care of my car and will always take my car to Scott Clark More
by Chisholmgc
Employees Worked With
March 31, 2023
Fast and timely, friendly, and professional and the service area was very clean. I was impressed how organized and thorough everything was. service area was very clean. I was impressed how organized and thorough everything was. More
by Genea_scally
Employees Worked With
March 30, 2023
The service representatives were very courteous and helpful. They were knowledgeable and efficient. The service was prompt and the waiting room comfortable and clean. Great dealership helpful. They were knowledgeable and efficient. The service was prompt and the waiting room comfortable and clean. Great dealership More
by nfarah
Employees Worked With
Ryan Duffy
March 28, 2023
Very pleased with Scott Clark Toyota Service department. I brought in my 2 cars for service and they got me out relatively quick. My service rep was very helpful and provided quality service. I brought in my 2 cars for service and they got me out relatively quick. My service rep was very helpful and provided quality service. More
by GarryM58
March 28, 2023
Everytime I have my truck serviced something is not completed.... this time the windshield washer fluid was not filled, which should be part of the oil change service. Other times, tires were not rotat completed.... this time the windshield washer fluid was not filled, which should be part of the oil change service. Other times, tires were not rotated and the maintenance light was not reset! More
by spanky1107
Employees Worked With
March 27, 2023
I ran over something in my Honda that tore my underpinning. They got me in asap, fixed it, and ran it through the car wash- FOR FREE! Y’all will definitely see me again. underpinning. They got me in asap, fixed it, and ran it through the car wash- FOR FREE! Y’all will definitely see me again. More
by nakia225
Employees Worked With
Dee Froshaug
