Scott Clark Toyota
Matthews, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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This Dealership overall was good. Sales, did a Excellent job..the Management in Sales did everything right. The service department Management are not good, I had several issues with m Sales, did a Excellent job..the Management in Sales did everything right. The service department Management are not good, I had several issues with my Car and called 3 times to speak to a manager about it and no one got on the phone or called back. The regular service employees are excellent...but the service department Management need training and someone needs to find out why, they don't want to speak with customers about issues, the Service Department is their to provide service...not to avoid customers issues...as of now, I still haven't spoken to anyone. More
I have never had a bad experience at Scott Clark Toyota. They have always been friendly and informative. They have always been friendly and informative. More
The scheduling of my appointment was made easy. I dropped off my vehicle the night before to avoid the morning rush. My vehicle was completed by mid morning and I received a call letting me know my I dropped off my vehicle the night before to avoid the morning rush. My vehicle was completed by mid morning and I received a call letting me know my vehicle was completed and ready for pick up. The only set back was that I thought my vehicle might have been run through the wash but it wasn’t. The staff was super helpful when picking up my vehicle. The valet lady was super helpful in getting me with an advisor and he took great care of me. Great experience at this dealership. More
I went into the dealership and told the salesperson what I was looking for. They were very helpful, but unfortunately with all the shortages, they couldn't get the vehicle I wanted with the options and colo I was looking for. They were very helpful, but unfortunately with all the shortages, they couldn't get the vehicle I wanted with the options and colors I wanted. No harm, no foul. At this point, I'd say the dealership had a 5 star review. For the next two weeks, another salesperson continued to contact me about a vehicle and wanting me to come in to the dealership to talk about it. I explained that I'd already been in and the salesperson in the store had already helped me. They continued to text and call. I told them I no longer wanted to work with their dealership and I got exactly 8 more text messages about her wanting to earn my business. I finally said fine and told her what I was looking for. She told me the exact same thing I was told when I went into the dealership. There's a lack of communication within their sales organization that just ends up frustrating potential customers. Again, the salespeople I dealt with at the dealership were fantastic and very friendly without being pushy. More
We purchased a new vehicle for my mom and Craig and his team were absolutely wonderful. Craig was very responsive and helpful with this process which made it a very pleasant experience. I highly recommend team were absolutely wonderful. Craig was very responsive and helpful with this process which made it a very pleasant experience. I highly recommend him for your next purchase. More
Paul Moore is one of the best Scott Clark Toyota has to offer. I bought my first ever brand new car from him last oct 2021. He got my payment to where I needed it to be was very knowledgeable of all the fe offer. I bought my first ever brand new car from him last oct 2021. He got my payment to where I needed it to be was very knowledgeable of all the features I needed and wanted in my 4runner. He is super professional, enthusiastic and honest.. I would recommend him to first time buyers, and repeat customers who need a salesman. He was awesome! More
Service department did not do what they are needed to do . Bad service from service advisor . Bad service from service advisor More








