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Scranton Chevrolet of Norwich
Norwich, CT
2,350 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,350 reviews
November 27, 2025
I would recommend this dealership and its service department. My issue is rodent damage. Only time will tell whether or not the issue is completely fixed. department. My issue is rodent damage. Only time will tell whether or not the issue is completely fixed. More
by m.kmaker
Verified Customer
November 26, 2025
Took forever to get the part but once it arrived it was installed pretty fast…so no problems… installed pretty fast…so no problems… More
by jim2510
November 25, 2025
Service department is very helpful getting But for recalls seams like it takes an awful long time. I would think if you had a recall, the parts would be readily available. recalls seams like it takes an awful long time. I would think if you had a recall, the parts would be readily available. More
by Eturcojr
November 24, 2025
Excellent service. Very professional and reviewed scheduled work before starting. Work completed in a reasonable time. Very professional and reviewed scheduled work before starting. Work completed in a reasonable time. More
by david.abbatomarco
Employees Worked With
November 23, 2025
Sent videos of a problem found due to check engine light as well as found two nails in my tire. He explained issues with a double plug of one tire. Ended up getting 4 new tires with a special deal. as well as found two nails in my tire. He explained issues with a double plug of one tire. Ended up getting 4 new tires with a special deal. More
by KIMBOHOTCH
Employees Worked With
Eddie
November 22, 2025
Scranton Chevrolet is very accommodating. Very professional and friendly. We didn't feel pressured. The salesman Aaron was not pushy. He made sure we got the car of our dreams and that we wer Very professional and friendly. We didn't feel pressured. The salesman Aaron was not pushy. He made sure we got the car of our dreams and that we were happy with our decision. Our salesman Aaron we would highly recommend. He made our experience enjoyable, but also fun. More
by kaitlynm.turner
November 16, 2025
Their service was great, got me in on time and discussed the work. Gave me a ride home and picked me up when the work was done. The work was excellent and brakes work smoothly. Very happy. the work. Gave me a ride home and picked me up when the work was done. The work was excellent and brakes work smoothly. Very happy. More
by leehotwillys
November 14, 2025
Disorganized, slow. response, irregular communications, almost.a.month to.get the repair done I apologize for being concise in my statements response, irregular communications, almost.a.month to.get the repair done I apologize for being concise in my statements More
by RodneyGreen
Employees Worked With
Ed
November 13, 2025
Everyone was pleasure to to work with Aaron helped me out alot ray is a good to alot ray is a good to More
by dfensley
