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Scranton Chevrolet of Norwich

Norwich, CT

Overview
Employees
Reviews
Vehicles
4.6
2,528 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,528 reviews

August 05, 2026

Matt Bouchard our sales rep was very professional and took care of all our concerns we had with the Colorado that we chose. The staff was very thorough explaining our options recommended for warranty wor More

by richardespelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tignonsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2026

The deal itself took over a week to get answers on, I had to call multiple times to get any answers since nobody would call me to let me know More

by chrish22796
Recommend Dealer
No
Employees Worked With
Joe
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Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you Chris for sharing your experience here with us. Communication is key to doing business, and sometimes we miss the mark. We are glad that you are driving your beautiful Car now and look forward to doing business again in the future. Welcome Home to the Scranton Family

August 01, 2026

Very pleased Scranton was able to get my vehicle in for a diagnosis and repair of the problem in need than 48 hours. All employees i dealt with with very pleasant to work with and knowledgeable. More

by KCBURCH236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience here with our Service Team. This is what we strive to do with all of our customers and glad that we were able to do so! Welcome home to the Scranton Family!

July 30, 2026

My corvette went in for door button, two weeks later I get back and someone curb rashed my front rim More

by JOELTESSEX
Recommend Dealer
No
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July 30, 2026

Super smooth and great support, right thru sales, finance and service. Very happy customer I'll be a repeat customer More

by bigredfarmhouse
Recommend Dealer
Yes
Employees Worked With
Matt (sales) and Sam (GM)
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Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you so much for your kind words and for trusting Scranton Chevy with your vehicle purchase! We're thrilled to hear that your experience was smooth from sales to finance and all the way through service. Our entire team works hard to make every visit easy and enjoyable, and it's wonderful to know we delivered that for you. We truly appreciate your business and are honored to have earned your confidence. We look forward to helping you again when it's time for your next vehicle. Welcome Home to the Scranton Family!

July 29, 2026

No Pressure, they explained everything Very easy to work with. Finance person was kind and informative More

by JIMSAVALLE
Recommend Dealer
Yes
Employees Worked With
Mylalla & Sam
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Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for taking the time to share your experience! We're so glad to hear you enjoyed a no-pressure buying process and that our team took the time to explain everything clearly. Making the experience easy, transparent, and comfortable is exactly what we strive for. We're especially happy to hear our finance team made such a positive impression with their kindness and helpfulness. We truly appreciate your business and look forward to serving you again in the future. Welcome Home to the Scranton Family!

July 24, 2026

My son an I made an appointment they were prepared an ready for us the truck presentation was excellent the staff were very helpful would highly recommend this dealership. More

by bryannyc1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you so much for your kind review! It was a pleasure welcoming you and your son to Scranton Chevy. We're thrilled to hear that your appointment was well prepared, the truck presentation exceeded your expectations, and our team made the experience smooth and enjoyable. I'll be sure to share your compliments with Khaliyah Daniels and the rest of the team—they'll be happy to know they made such a positive impression. Your recommendation means a great deal to us, and we truly appreciate your trust in our dealership. Welcome Home to the Scranton Family!

July 23, 2026

The sales staff was very professional and welcoming. They went above and beyond thru all of the steps in buying a vehicle. This was our daughter’s first time buying a car from a dealer. From Arseni the More

by Jim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tignonsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you, Jim, for sharing your family's experience with us! We're honored that your daughter's first dealership purchase was with Scranton Chevy, and we're so glad our team helped make it a positive and memorable one. I'll be sure to share your kind words with Arseni, Kamila, and Jay. They take great pride in providing a professional, welcoming, and pressure-free experience while helping each customer find the right vehicle within their budget. Thank you for placing your trust in us during such an important milestone. We truly appreciate your recommendation and look forward to serving your family for years to come. Welcome Home to the Scranton Family!

July 23, 2026

The auto technicians here are professionals you can trust. My gratitude and best wishes 🔥lightning service More

by renfreesandra@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 20, 2026

Easy no issues Got me in took care of business and got me on the road More

by mack6155
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Knowles
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