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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,288 reviews

February 09, 2022

Everything was amazing other than the huge oil handprints on my hood. Brendan was amazing and process was smooth More

by JOHNPERR24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brennan Doehring
February 08, 2022

Easy in and out with no headaches. Very happy with the service I’ve received from Scranton over the years More

by JSTAN0818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Dickson, Brennan Doehring
February 06, 2022

Excellent service every visit. Never had a problem and dont anticipate one. Prompt professional staff. They really know their stuff! More

by BESSETTEDAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2022

They were very professional and thorough. I didn't have to wait and the service was performed in a reasonably time More

by KELLIERYAN818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2022

Great service, very efficient and clean work. Thank you for the professional appointment and friendly staff. More

by FLATLINERCGFD13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Van Valkenburgh
February 04, 2022

When I called to describe my problem they were able to get me an appointment very quickly. More

by Coastie113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
February 03, 2022

Each time I visit they never cease to amaze me. Friendly, courteous and speedy. Thank you! More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Van Valkenburgh, Logan Anderson
February 02, 2022

Service was quick and courteous. The follow up video, via email, showing the walk around was a nice touch. More

by GATAIT46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Michael Van Valkenburgh
January 30, 2022

Steve was super helpful and amazing! He did everything in his power to accommodate our requests. He’s a great sales man. More

by Sacha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Murphy Sr.
January 29, 2022

Terrible experience, poor follow through on keeping me informed, initially told no rental would be available during warranty repair, paint shop used to fix the failed sensor took two weeks and messed up t More

by jefflloyd4214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brennan Doehring, Rick Stoufer
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