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Scranton Chevrolet of Norwich
Norwich, CT
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,288 reviews
January 28, 2022
Out of the other GM dealers in the area these guys actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for mon actually listened and delivered. I had brakes that screeched at slow speeds and after telling other dealers about it and it not getting fixed for months, Scranton listened and fixed it. My problem is gone and everything is running like new with 105k miles. More
by KYLE RICHARDS
Verified Customer
January 26, 2022
Had a great experience purchasing my 2022 Chevrolet Camaro at Scranton Chevrolet! The sales and finance staff are top notch! Camaro at Scranton Chevrolet! The sales and finance staff are top notch! More
by TSALVATORE23
January 26, 2022
I had to wait almost a month to get my car serviced. It took six hours before the car was done. took six hours before the car was done. More
by PATCOVINO
Employees Worked With
Other Employees :
Logan Anderson, Brennan Doehring
January 24, 2022
I just purchased a 2022 Corvette from Scranton, I originally ordered it back in February of 2021 and was hoping for a 2021. Due to all the issues currently affecting our economy, the order wasn't pi originally ordered it back in February of 2021 and was hoping for a 2021. Due to all the issues currently affecting our economy, the order wasn't picked up by GM. In late October my sales rep, Nicco informed me of the situation and asked if I wanted to change the order for a 2022. I said yes and we rewrote the order making some upgrades. My new car was just delivered to me this weekend. Throughout the process, Nicco was in touch letting me know how things were proceeding. The entire experience, including the financing department ( handeled by Ed Haddid ) was terrific, professional and very friendly! I live closer to two other Chevy dealerships, but I chose to go with Scranton and would highly recommend them to anyone looking to make a new car purchase. Ken Stenzler More
by artisan1950
January 22, 2022
Bill and the rest of the staff were incredibly helpful and made sure I was happy when I walked out the door. Best group of people I’ve ever worked with and definitely recommend and made sure I was happy when I walked out the door. Best group of people I’ve ever worked with and definitely recommend More
by PORTILLOBUSINESS99
Employees Worked With
Other Employees :
Bill Buswell, Kris Dunning, Edward Haddad
January 22, 2022
Staff in the service department was very helpful & friendly. Overall it was a great experience. friendly. Overall it was a great experience. More
by christopher.c.mirante
January 22, 2022
Staff was helpful and knowledgeable, work performed done in a timely manner.. Saturday morning crew was also very polite when we picked up our car in a timely manner.. Saturday morning crew was also very polite when we picked up our car More
by C938741
January 20, 2022
This dealership was fair and caring throughout the entire process. Will definitely return for another car. process. Will definitely return for another car. More
by JOSH@PRIORITYREGROUP.COM
January 20, 2022
Scranton has the absolute best A+++ service department with friendliest service team. Tammy is amazing!! She always comes through and has my car service completed way ahead of schedule, I don’t know how s with friendliest service team. Tammy is amazing!! She always comes through and has my car service completed way ahead of schedule, I don’t know how she does it, but she is awesome. There is a new service member and her name is Ally. She offered to come to my house and pick me up to bring me to my car... that is amazing service!! This service team is phenomenal all around! I will never go anywhere else. More
by PLIVES66
January 19, 2022
Fast service .service writer polite and courteous.work shop did a great job on my service. shop did a great job on my service. More
by TOMVERGASON
Employees Worked With
