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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
August 31, 2021
Very professional. Made my buying easy. Kept informed about my truck even after I bought. Email me if I had any questions about my truck. about my truck even after I bought. Email me if I had any questions about my truck. More
by BETHMISSIOS
Verified CustomerEmployees Worked With
Other Employees :
Rico Bozzini, David Tignonsini
August 31, 2021
Very easy to work with as far as getting into the shop and the video report is very helpful the employees are always happy and very pleasant and the video report is very helpful the employees are always happy and very pleasant More
by PETE
Employees Worked With
I do not know the sales person that helped me when I picked up my truck from service. Service is closed on Saturday
August 28, 2021
Helpful personnel and quick service. Service advisor was accommodating and considerate of my needs. Technician was quick and efficient. overall a pleasant experience This is my 3rd visit and I'll be back. accommodating and considerate of my needs. Technician was quick and efficient. overall a pleasant experience This is my 3rd visit and I'll be back. More
by rndrake2003
Employees Worked With
Brennan new service advisor
August 28, 2021
They handled the recall on my company car in a quick and professional manner. I have always had top notch service from this local dealership. Will continue to use. professional manner. I have always had top notch service from this local dealership. Will continue to use. More
by Ed
Employees Worked With
Pete Cecchetti, Rico Bozzini, Terry Jean, Michael Moody
August 28, 2021
Cool drive thru entryway into service area. Friendly staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. staff. Cost estimate and time to complete work were very accurate. Video of technician's inspection of my vehicle was a nice surprise. More
by drichmond
Employees Worked With
William Burns
August 27, 2021
Delivered as promised! Great dealership, great staff, excellent customer service and communications. They created an exceptional customer experience! I would recommend to anyone and everyone to do busine excellent customer service and communications. They created an exceptional customer experience! I would recommend to anyone and everyone to do business with them without hesitation! More
by rwhitefang
Employees Worked With
J Austin Carter, Tudor Freeguard, David Tignonsini
August 26, 2021
I call them make appointment no plm. Very fast. I drive down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Goo down to chevyplaces. Very nice poeple work there and friendly. I am deaf. No trouble with them. I read read lip. No trouble. Thank you to all Good service More
by JONEBLUEEYES
August 26, 2021
Kamila and the rest of the staff at Scranton Chevrolet were very professional and knowledgeable. She was able to answer all of my questions and treated me like a person not just another sale. Any foll were very professional and knowledgeable. She was able to answer all of my questions and treated me like a person not just another sale. Any follow up questions and support needed after the same Kamila has always been right there answering my questions. Outstanding job. More
by JEWATTS104
Employees Worked With
August 25, 2021
Dealership had my automobile for a whole week and did nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up nothing but a diagnosis check. $167 later, I walked in and removed my vehicle! (Drop it off 8:00 am on Monday for check engine light, I picked it up next Monday @ 8:00 am on a surprise visit.) More
by RPHENK
Employees Worked With
Terry , Terry Jean
August 25, 2021
I went in for an oil change and did not once get harrased about any extra things. Quick and reasonably priced service. Will be going back for future service. about any extra things. Quick and reasonably priced service. Will be going back for future service. More
by Cutsingermichael
