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Scranton Chevrolet of Norwich
Norwich, CT
2,278 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,278 reviews
August 04, 2021
Bill Buswell was absolutely AMAZING and was extremely attentive to my needs. I will refer him to several more people to come. This dealership made for a pleasant experience with my family and I. Josh and attentive to my needs. I will refer him to several more people to come. This dealership made for a pleasant experience with my family and I. Josh and Jay are also EXCELLENT colleagues of his who had his back when Bill wasn't available. Keep up the great work Bill. You have a stellar personality and WORK ethic! Austin the finance manager was very ethical and knows his stuff! Appreciate you all! More
by LaneSimmons
July 31, 2021
Over priced and slow2 hours for a LOF no tire rotation, Over priced and slow 2 hours for a LOF no tire rotation, I never received an Multi-Point Inspection (MPI), I’ve been to 2 other GM Dealers in Eastern Over priced and slow 2 hours for a LOF no tire rotation, I never received an Multi-Point Inspection (MPI), I’ve been to 2 other GM Dealers in Eastern CT both where helluva lot better. I have a warranty, and I’ve never had to pay for a LOF Scranton over charges by so much that I had to pay $36 on top of what my warranty pays since there is a cap that I’ve never come close to reaching until now. The Technician did not top off all fluids. More
by calebespinosa355
Verified CustomerEmployees Worked With
Terry Jean
July 31, 2021
Great service, personable staff. Had an issue, was resolved timely, communication wasn’t too bad, but overall good experience. Will continue to get our Chevy vehicles serviced at Scranton. resolved timely, communication wasn’t too bad, but overall good experience. Will continue to get our Chevy vehicles serviced at Scranton. More
by AJS
July 29, 2021
Great service, was very nice and gave great and detailed explanations and was very timely with fixing my car. I had a great experience there. explanations and was very timely with fixing my car. I had a great experience there. More
by nasia353
Employees Worked With
July 29, 2021
It was my 4th time having my 2018 GMC serviced at Scranton Chevrolet and they did a fantastic job all 4 times. The managers and technicians are very friendly and accommodating. I have bought many n Scranton Chevrolet and they did a fantastic job all 4 times. The managers and technicians are very friendly and accommodating. I have bought many new vehicles in my life time and Scranton Chevrolet is one of the top service centers that ever worked on my vehicles. More
by Jr.
July 29, 2021
This is the second time I’ve had to bring in the vehicle since I purchased from this dealer. On this occasion, they could not find why my coolant was leaking however they did put a dye into the tank but now since I purchased from this dealer. On this occasion, they could not find why my coolant was leaking however they did put a dye into the tank but now I’ll need to continue checking the coolant levels and bring it back when it begins to noticeably start leaking again. Slightly frustrated that a 5 year old vehicle at $30k is consistently giving me issues. I will say though that the staff was friendly and the appointment was timely. More
by SAFEAR1989
Employees Worked With
Terry Jean
July 29, 2021
Very pleased with the entire process, Kamila made the entire process go as smooth as possible. I highly recommend her and the dealership, I will definitely be back for future vehicles. entire process go as smooth as possible. I highly recommend her and the dealership, I will definitely be back for future vehicles. More
by KRISDEV02
July 21, 2021
The people were friendly and attentive to our issues and concerns and we are very happy with the results. If you are looking to buy a car or get it serviced I would recommend Scranton Chevy concerns and we are very happy with the results. If you are looking to buy a car or get it serviced I would recommend Scranton Chevy More
by JBARR19
July 20, 2021
I was interested in a truck on the lot called Scranton Chevy and Bill Boswell was the salesman who answered my call and took excellent care of me from start to finish. Bill is an great salesman and I woul Chevy and Bill Boswell was the salesman who answered my call and took excellent care of me from start to finish. Bill is an great salesman and I would recommend Stanton Chevy to any of my friends and family and to make sure they look up Bill thank you! More
by Thomas Lata
