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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,287 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,287 reviews

March 02, 2021

The whole experience with scranton chevy was top notch. Josh dickson is an amazing example of what someone in sales should be. I will highly recommend scranton chevy and josh dickson to any friends and fam More

by MATT.TRAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, James Mitchell
Mar 04, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for your business, Matt! We appreciate your taking the time to acknowledge Josh and the team as well. Congrats on your vehicle and we will see you next time you are in for service. Dominick Salemi General Sales Manager

March 02, 2021

I shopped around to many Chevy dealers looking for a CPO Silverado. I got the best value from Scranton Chevy. They were very accommodating to my needs, as I was traveling from out of state. I test drove the More

by Jeff Crum
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mitchell, Justin Patt
February 28, 2021

Working with Kamala was very informative and understanding in the car buying process. as well as Tammy in service department was very flexible to my schedule More

by Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell
Mar 04, 2021 -

Scranton Chevrolet of Norwich responded

Retired, we appreciate your comments and your business in both sales and service. Thank you for letting everyone know and for choosing us for your dealership of choice. Enjoy the vehicle! Dominick Salemi General Sales Manager

February 27, 2021

I bought my first vehicle from Scranton Chevrolet today and Bill Buswell helped me purchase a fantastic truck. He was very knowledgeable and professional. He answered all my questions and walked me through More

by StanceNorthEast
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Buswell
Mar 04, 2021 -

Scranton Chevrolet of Norwich responded

We are super happy you are happy Stance! Thank you for your glowing review of Bill and for letting us help you with your truck purchase. We hope that although this was your first truck here it will not be your last. Enjoy it and thank you again! Dominick Salemi General Sales Manager

February 26, 2021

Kamila and the entire Scranton staff were outstanding! She took absolute care of every single detail with a professionalism that will keep me coming back! Also, the manager and finance person gave me such More

by STCYRN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Mitchell, David Tignonsini
Mar 04, 2021 -

Scranton Chevrolet of Norwich responded

Outstanding review STCYRN1! Thank you for your business and for allowing us to deliver you another vehicle. We appreciate you. Thanks again and stop by and say hello to Kamila and the team when you are in for service. Dominick Salemi General Sales Manager

February 25, 2021

This dealership is very friendly, knowledgeable and professional. I never felt pressured and happy with my purchase. I’m not liking the 25 word minimum in this review category. More

by MATTHEWSWEENEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Scranton Chevrolet of Norwich responded

Thank you for making the words fit Matthew! We are thankful that you could take the time to let everyone know about your experience here and appreciate your business. Thanks again! Dominick Salemi General Sales Manager

February 24, 2021

I had an awful experience and I have been trying to reach the owner of the dealership to fix my issue and either get hung up on or I am told they have taken down my information for the owner to call me back. More

by Gilliangarrett88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rico Bozzini, Joshua Jamaitus, Michael Cassel, Tony Dandonoli, William Burns, Russell D'Alessandro, Benjamin Emilyta
February 24, 2021

People's in service are really helpful look forward to perform the work at time,Highly professional and dedicated to service the customer's, Thank's God blessing you guys! More

by Migsaki714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Emilyta
Mar 08, 2021 -

Scranton Chevrolet of Norwich responded

Thank you very much for your business and review Migsaki! We appreciate you choosing us for your choice in both sales and service. Thanks again! Dominick Salemi General Sales Manager

February 19, 2021

Josh and the team has been amazing. They walk me through the process of my brand new 2021 C8. They made my dreams come true More

by JERRELLOBEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Dickson, David Tignonsini
Feb 24, 2021 -

Scranton Chevrolet of Norwich responded

Jerrell, that car is amazing and I cannot wait for you to really enjoy it this spring. Thank you for choosing us to get your supercar and make sure you bring it by when the good weather hits. Thanks again!! Dominick Salemi General Sales Manager

February 14, 2021

They did a great job getting my new truck back on the road ASAP for my wife that also gave us a truck to drive this happen on the way to RI we stopped there and got us going ASAP great service More

by DAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Captain Jack
Mar 08, 2021 -

Scranton Chevrolet of Norwich responded

Dan thanks for the great review. We are glad that we could help you and your wife out of an unexpected situation with your truck. Thanks again for letting everyone know you received the service you deserve. Dominick Salemi General Sales Manager

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