Scranton Chevrolet of Norwich

Tammy went above and beyond to help us when our vehicle had an unexpected service needed. She identified support for us and helped to coordinate alternative transportation. Thank you so much for helping had an unexpected service needed. She identified support for us and helped to coordinate alternative transportation. Thank you so much for helping to make stressful experience positive! Scranton is lucky to have you... More

I had a great experience with them they’re so professional and honest about their job. professional and honest about their job. More

Quick, fast and easy. Knowledgeable service center and Matt was great to work with thought the process Knowledgeable service center and Matt was great to work with thought the process More

Took the time to show all the vehicles I was interested in gave fair trade value on vehicle purchase was easy in gave fair trade value on vehicle purchase was easy More

Every time we go there something doesn’t get done ! One time tech didn’t tighten lug nuts and had us drive away , owners son threw lug nuts at my husband , didn’t put cover back on windshield wiper fl One time tech didn’t tighten lug nuts and had us drive away , owners son threw lug nuts at my husband , didn’t put cover back on windshield wiper fluid and ended up all over the engine and outside of the truck! Very disappointed! I go to Scranton of Vernon they are do such a fabulous job and no issues. But Norwich is HORRIBLE! More

Not happy with purchase a few months ago with way below offer and vehicle just ok. Have a hard time getting car play to work. Don’t like annoying horn when stopping vehicle. The way car made its back win offer and vehicle just ok. Have a hard time getting car play to work. Don’t like annoying horn when stopping vehicle. The way car made its back window vision limited. I will use bc I bought it but cheated on service plan I was promised for 2 years so I would not buy another vehicle from Chevrolet. Hate having to reconnect phone over and over bc my old Elantra didn’t require to reconnect each time I got in vehicle. That’s it for now! More

Very laid back easy car buying experience and even were surprised by more incentives on the new car in which they applied lowering our payment!! surprised by more incentives on the new car in which they applied lowering our payment!! More

All the people I met and sat with were all so friendly and courteous. They were all so understanding of my needs and were most helpful. I was very impressed with the sales people and met the some of th and courteous. They were all so understanding of my needs and were most helpful. I was very impressed with the sales people and met the some of the good people in the service department. More

I like the people there so far. My girl Ailly very helpful and Tammy does a good job of explaining. I had to wait for parts on back order and was not happy this was the second time My girl Ailly very helpful and Tammy does a good job of explaining. I had to wait for parts on back order and was not happy this was the second time foe a repair. But I Do Understand This happens. I just moved from another dealership to Scranton. Because of the pickup and Drop off at Mohegan sun that’s what keeps me here. I don’t have to drop off on weekends and wait like old dealership. Also When I seen a text with video of what was wrong That Sealed the Deal. That was so Helpful I showed to others look at what they do. We Did Have one Problem My Car is Under warranty and could not authorize a payment online payment for part of bill. to releases car. I hope we work on that so I don’t have to come down on repairs under warranty. Keep Up The Good Work Peace DOC More

Always a great experience - there is something I need to bring up though. We had brought the vehicle in almost 3 months ago for a check engine light condition (benign), but the part was not available. Total bring up though. We had brought the vehicle in almost 3 months ago for a check engine light condition (benign), but the part was not available. Totally understand that, but still no contact regarding this part. A concern is that we may have an emissions inspection due soon, and it will not pass while it's in this condition. More