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Scranton Chevrolet of Norwich

Norwich, CT

4.6
2,432 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,432 reviews

May 22, 2025

This place was awesome, not only the employees but the place itself.Very nice for buyers and feel comfortable.All employees very friendly and they have pretty good cars and great deals, don't hesitate to More

by josue.hernandez54
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
May 21, 2025

The service was excellent. Everyone I interacted with was pleasant and helpful. My car was taken care of quickly. More

by chelle.ftw
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Meaghan Daley
May 20, 2025

Great experience, the people were great, very knowledgeable of their business. Very happy that I chose this Dealership to make my purchase for a new truck . More

by tlf65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicco Brown
May 16, 2025

Tammy and the crew kept us informed of the service work and timeline. It took time for all the parts to arrive, but once the parts arrived they stayed on task and finished the work. the video and pictures More

by bruceg0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john the shuttle driver
May 15, 2025

I went for the buy 3 get on for a dollar tire deal. Great service, price and everything went perfect. I will definitely be back for service. More

by Cliff Barrows
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Lyons
May 13, 2025

Great customer service! They were honest and really helped me feel comfortable with my purchase. More

by jaycollier115
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicco Brown
May 11, 2025

Great service department mall of them did a great job keeping me informed with my car. More

by Elizabeth.Rae.lewis28
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Lyons
May 10, 2025

Camillia made the paperwork so easy, Matt took time to educate Kim on all concepts of the Equinox, overall a great experience! Highly recommend Scranton Chevy for all auto needs More

by kcoleman1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicco Brown, Johnny Hernandez, Matt Bouchard, Meaghan Daley
May 12, 2025 -

Scranton Chevrolet of Norwich responded

Hello Kim and thanks for the kind words for the team about your experience. We are happy when you are happy! I wanted to alert you that it looks like you are describing a 5 star experience but it only came through with 3 stars for the overall rating. If your intention was a five star review we would certainly appreciate it if you could take a look and fix that. If the overall experience was sub par at a 3 please contact me so I can help. If your not completely satisfied our job is not finished! Regards, Domionick Salemi General Manager

May 10, 2025

This is by far the absolute best dealership that I have ever had the pleasure of dealing with in my lifetime! More

by magicsmitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025

Scranton Chevrolet is a really great dealership with excellent service. A dealership with a great atmosphere and family friendly attitude. I would recommend this dealership to anyone. More

by daleyjohn1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Raymos, Meaghan Daley
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