Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,275 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,275 reviews
May 05, 2025
Customer concern and priorities are a top agenda at Scranton Chevrolet. And if there’s ever an issue, the problem is always remedied.. That’s just how Scranton Chevrolet rolls. Keeping GM America rolli Scranton Chevrolet. And if there’s ever an issue, the problem is always remedied.. That’s just how Scranton Chevrolet rolls. Keeping GM America rolling mile after mile. More
by Lasallej4826
Verified Customer
May 03, 2025
Absolutely great with communication, timing and pricing. Will definitely return. TOP NOTCH!! Thank you service team! Will definitely return. TOP NOTCH!! Thank you service team! More
by Elizabeth.Rae.lewis28
May 01, 2025
This dealership sucks . Will never do business with them again. They do not stand behind their warranty. Will never do business with them again. They do not stand behind their warranty. More
by drb3156
Employees Worked With
May 01, 2025
Very nice and friendly All people were friendly and nice throughout the whole experience All people were friendly nice and the whole experience was very pleasurable for the three days throughout the whole experience All people were friendly nice and the whole experience was very pleasurable for the three days More
by wh08957
April 23, 2025
Meaghan was awesome and extremely helpful. The service department now offers Saturday appointments which is a tremendous help to me with my schedule. I am a very satisfied customer. The service department now offers Saturday appointments which is a tremendous help to me with my schedule. I am a very satisfied customer. More
by magicsmitty
Employees Worked With
Meaghan
April 22, 2025
This dealership is amazing to work with and I thoroughly appreciate their approach, attentiveness, communication skills and overall customer service skills. They are consummate professionals. Have leased tw appreciate their approach, attentiveness, communication skills and overall customer service skills. They are consummate professionals. Have leased two vehicles with them and absolutely zero complaints! Thank you Steve, Nicco and Kamila!!! More
by magicsmitty
April 14, 2025
Called Matt with concerns on a Corvette I purchased. Matt got back to me and had the service writer, Kevin pull the records and got back to me. He explained everything and I was very satisfied with th Matt got back to me and had the service writer, Kevin pull the records and got back to me. He explained everything and I was very satisfied with the explanation. I was a mechanic for years but the newer electronics is intimidating. Excellent customer service. More
by Tommy23t
