Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,498 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,498 reviews
May 25, 2026
When I bought the car last year, the one they gave me was not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The v not the one I had looked at with the salesman. The sales manager also told me i could not buy a new 2025 and had to settle for a 2024 leftover. The very next day he had a 2025 like mine on the lot next tonthe show room. The service department is erratic and outrageously expensive for non warranty service. I also believe they are dishonest ant trying to get me to have unnecessary work done for a ridiculous price; $734 for a 30 minute job to replace a $16 part More
by RodneyGreen
Verified Customer
May 24, 2026
Good job Thank you for being efficient Probably shouldn't have a minimum requirement for trying to fill out a survey though lol have a minimum requirement for trying to fill out a survey though lol More
by johnaxel27
May 24, 2026
Khaliyah was great. She listened, answered the questions I asked, and was easy to talk to. She took good care of me. She listened, answered the questions I asked, and was easy to talk to. She took good care of me. More
by carrie.merfeld
May 21, 2026
Khaliyah Daniels, was very nice and made everything so easy, I am glad that found the car I wanted there and everyone that I met with were very nice and professional easy, I am glad that found the car I wanted there and everyone that I met with were very nice and professional More
by kday6299
May 19, 2026
They were freindly,fair,helpful with questions. Made a fair deal on the vehicle. Sales people were helpful. We are pleased with the truck . Made a fair deal on the vehicle. Sales people were helpful. We are pleased with the truck . More
by pineknoll
May 19, 2026
This was my second purchase from Scranton Chevrolet,on both occasions they made the process as pleasant as buying a vehicle can be. We will most likely purchase another car from the dealership in the near both occasions they made the process as pleasant as buying a vehicle can be. We will most likely purchase another car from the dealership in the near future. I would recommend them to anyone looking to purchase a vehicle. More
by DFISH1221
May 19, 2026
The dealership was clean and the free coffee was a bonus. The maintenance associate, Jordan, was professional and very polite. It took longer than I expected for a routine oil change but the overall experien The maintenance associate, Jordan, was professional and very polite. It took longer than I expected for a routine oil change but the overall experience was good. More
by cannonballmm
May 18, 2026
Ed and the service department are great! Thank you so much for having Saturday service appointments. Thank you so much for having Saturday service appointments. More
by magicsmitty
Employees Worked With
May 17, 2026
Complete family effort to get job done, from sales person to the gm, they worked like a machine and we all smiled while doing it to the gm, they worked like a machine and we all smiled while doing it More
by dragonflyfarm44
