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Scranton Chevrolet of Norwich

Norwich, CT

4.6
2,528 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,528 reviews

July 20, 2026

Easy to schedule. Professional service. Overall great experience Good experience all throughout sale and service. More

by mmorin6
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Knowles
July 19, 2026

This was a great car buying experience. Everyone at the dealership was pleasant and professional. There was no pressure to buy the car or after I bought the car any if the add ons. It was More

by mshea125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2026

Very professional and welcoming staff. Arseni was incredibly helpful and informative. Came in looking for one thing and he helped me leave with that. Will definitely be back! More

by harrisblake102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2026

Our sons first experience shopping for a car. Joe was great showing him everything about the car. Unfortunately we are still looking, but will keep checking back with Joe! Thank you More

by Hollynsue
Recommend Dealer
Yes
Employees Worked With
Joe Carcioppolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2026

They went Above and Beyond for me. That's why I decided to make my purchase with them More

by Cleanone64
Recommend Dealer
Yes
Employees Worked With
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliyah Daniels
Jul 16, 2026 -

Cleanone64 responded

Sam and his team were awesome, they went above and beyond. My truck unfortunately broke down at the dealership and they were so accommodating. They made sure that they would handle the issue and even went as far as making sure that I was able to get myself home. There was no pressure they offered me choices even if I decided not to purchase a vehicle from them. Khaliyah was amazing, friendly, knowledgeable and listened to me and my concerns. I would highly recommend this dealership to anyone who is looking for a vehicle

July 14, 2026

It's always a pleasure working with Kamila and it was a good experience working with Zoe. More

by BIGMACK276
Recommend Dealer
Yes
Employees Worked With
Zoe and Kamila
July 10, 2026

My finance and I just purchased a used Chevy Silverado from this dealership. We cannot say enough good things about them. From the minute we meet Arseni he was helpful, respectful, knowledgeable, he liste More

by Krit1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Tignonsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you so much for taking the time to share your experience! Congratulations to you and your fiancé on your Chevy Silverado purchase. We're thrilled to hear that Arseni took the time to listen to your wants and needs while providing a respectful, knowledgeable, and straightforward buying experience. I'll also be sure to share your kind words with Kamila. Our goal is to make every step of the process easy, transparent, and enjoyable, and it's wonderful to know our team delivered on that promise. We truly appreciate your trust in Scranton Chevy and hope you enjoy your Silverado for many miles to come. Thank you for choosing us! Welcome Home to the Scranton Family!

July 08, 2026

Friendly, informative and accommodating. Khaliyah was amazing and made the whole process fast but fun too. She's got a great personality and sense of humor. More

by bockius72
Recommend Dealer
Yes
Employees Worked With
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Khaliyah Daniels
Jul 08, 2026 -

bockius72 responded

I love my new Jeep guys!!! I am so happy that I came in with the boyfriend, which bought his 2nd truck from you folks.Thanks again for everything!!!!

July 08, 2026

I had my truck towed in from another dealership because it had been for a few days waiting to be serviced so I decided to have to brought to Scranton Chevy. Jordan had my truck look at right away and gave More

by bpemental92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2026 -

Scranton Chevrolet of Norwich responded

Thank you so much for sharing your experience with our service department. We truly appreciate you giving Scranton Chevy the opportunity to earn your business, especially after the challenges you experienced elsewhere. I'm thrilled to hear that Jordan took immediate action, arranged a loaner vehicle, and kept you informed throughout the process. Providing prompt, caring, and professional service is exactly what we strive for, and I'll be sure to share your kind words with Jordan. He'll be honored to know his dedication made such a positive difference. Thank you again for your trust and for recognizing one of our outstanding team members. We look forward to being here whenever you need us. Welcome Home to the Scranton Family!

July 03, 2026

The entire Team is fantastic! They found me exactly what I wanted, had it shipped in a week later, and the price was better than reasonable! More

by topps00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Suminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Carcioppolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tig