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Scranton Chevrolet of Norwich

Norwich, CT

4.6
2,489 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,489 reviews

May 17, 2026

Complete family effort to get job done, from sales person to the gm, they worked like a machine and we all smiled while doing it More

by dragonflyfarm44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Suminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for doing business as we have done over all of these years!! Welcome Home to the Scranton Family!

May 17, 2026

Easy to get an appointment, they took it in on time, serviced it promptly and Jason sent a video of the inspection while I waited as it was completed. Excellent job. More

by leehotwillys
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you Lee for explaining how easy and transparent it is to do business here! Welcome Home to the Scranton Family!!

May 16, 2026

Excellent service from staff. Very friendly and understanding. Super Approachable. Great Scranton location in general More

by macalal03
Recommend Dealer
Yes
Employees Worked With
Arseni
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience here at Scranton! We love our location and our community as well!

May 14, 2026

Scranton is a top-notch dealership that has never failed to meet my needs. Their customer service is second to none. More

by Patriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy (Service) - The very best.
May 20, 2026 -

Scranton Chevrolet of Norwich responded

Thank you Patriot! This is what we strive towards every single day! We appreciate you being part of the Scranton Family!

May 11, 2026

Khaliyah was an absolute pleasure! She made me feel welcome and part of the family that's they created here. Aside from being so kind she was attentive to my needs and gave me exactly More

by bouilly.woody007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Suminski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for your wonderful review highlighting our Family Members! We are so glad that your first time buying from our dealer was from us. We look forward to many more in the future! Welcome Home to the Scranton Family!

May 10, 2026

Happy that's why I always return there even though I only live 2.5 miles from the new London dealer More

by DLLIEBENTHAL
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Knowles
May 20, 2026 -

Scranton Chevrolet of Norwich responded

You have every right to go to whatever dealer you choose to go to....We are just super happy that you allow us to continue to assist in your service needs! Welcome back Home to the Scranton Family!

May 10, 2026

Been going there a lot over the years, feel customer service is no longer a priority for them. More

by MATTSUAREZ606
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown, part of the issue
May 19, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your recent experience and would like to know how we can do better. If it is ok with you, we can communicate privately to understand how we can do what is fair and just. - Sam Suminski GM 860-889-3333 x309

May 10, 2026

Jordan is a great guy. petsonable, friendly and on top of things. dealership service was efficient More

by bsheldon71
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Knowles
May 20, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience at the dealership with Jordan! Welcome back to the Scranton Family!

May 09, 2026

It was quick and easy to get my oil changed, and everyone was very friendly and helpful More

by YAPSTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Scranton Chevrolet of Norwich responded

Quick, easy and Happy! That is a goal! Thank you Yapster1 and Welcome back to the Scranton Family!

May 09, 2026

Eddie and Jordan have taken my calls before but my advisor I believe is Eddie. Really great communication even though they are always busy. More

by msousa1890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2026 -

Scranton Chevrolet of Norwich responded

Thank you MSousa for recognizing our two fantastic advisors (although we are pretty partial to them as well) but to also recognize how busy they actually are throughout a day and attempt to keep everyone informed. We appreciate you communicating that with us and Welcome back Home to the Scranton Family!