Scranton Chevrolet of Norwich

A great experience. Zoe made what is normally a stressful task very easy and comfortable. Zoe made what is normally a stressful task very easy and comfortable. More

Meagan was exceptional helping me work thru warranty work at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. More

She was very accommodating with my schedule and pleasant both on the phone and in person. Work was done in the time frame given. both on the phone and in person. Work was done in the time frame given. More

Very good. Good customer service. Would recommend. Was knowledgeable and took time to explain the process. Good customer service. Would recommend. Was knowledgeable and took time to explain the process. More

Scranton has been the Chevy dealership I have solely used for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much for my 2 vehicles since February 2020. Except after being told that I was waiting too long in the "waiting" room I will not be returning. It is much easier for me to bring work and wait than have someone take 2 hours out of their day to drive me both ways. More

Always a great service and the staff is very professional and polite. 100% recommended ~JI~ and polite. 100% recommended ~JI~ More

The only place I bring my vehicles for repairs and service. When my transmission went bad at 100,000 miles, I did not even shop around. Scranton Chevrolet always has more than fair pricing with impecc service. When my transmission went bad at 100,000 miles, I did not even shop around. Scranton Chevrolet always has more than fair pricing with impeccable service! More

Was not happy. ..Had to wait over an hr, cause u did not have anyone there that could give me a ride home, while my car was being serviced, which was less than 1/2 m ..Had to wait over an hr, cause u did not have anyone there that could give me a ride home, while my car was being serviced, which was less than 1/2 mile up the road.....!!!!!.....when I had my Nissen serviced, they always drove me home, and picked me up, when my car was ready...More than once....!!!!!!!!!!!! More

As a vulnerable female senior, this was the first time purchasing a vehicle on my own with no vehicle/mechanical savy male to guide me. Matt Bouchard & Kamilla Pelliccia both were extremely sensitive to purchasing a vehicle on my own with no vehicle/mechanical savy male to guide me. Matt Bouchard & Kamilla Pelliccia both were extremely sensitive to what I was looking for in a vehicle and my budget. They were very professional, patient and informative with me. I felt very comfortable with these two individuals from the onset right through the completion of the transaction. I want to mention that all other staff that I encountered were all very friendly and respectful even though I had no business dealings with them. This was truly old fashioned customer service experience at it's best instead of the nuevo customer service we experience today. More

I always have a great experience with Scranton. Dominick and the service department are great. Dominick and the service department are great. More