Scranton Chevrolet of Norwich

The buying process went fairly smooth along with the loan for the vehicle went very quick, but I wish for the money that you spend for a new vehicle. You would at least get two oil changes for free. for the vehicle went very quick, but I wish for the money that you spend for a new vehicle. You would at least get two oil changes for free. More

Dropped vehicle off night before. Service person called around 9 the next morning. Called at 2:00 was told someone would call with status. Called at 3:15 was told they were just g Service person called around 9 the next morning. Called at 2:00 was told someone would call with status. Called at 3:15 was told they were just going to bring it in. Would have time only to do alignment and tire rotation. Not diagnose it because of weather conditions. Asked about high sport balance as this was special on website site Alignment, balance and rotation. Was told that wasn’t the special on alignment and rotation. Told them not to do anything. People were nice however do not believe I would ever bring vehicle back for service or do business with Scranton More

Couldn't get sales person to call back in any reasonable amount of time would say 20 minutes take about 5 hours or not at all. amount of time would say 20 minutes take about 5 hours or not at all. More

It was a very pleasant experience from the minute I walked in to the minute I left. Kevin was very knowledgeable and wonderful to work with to purchase my daughter's car. I plan on returning next year walked in to the minute I left. Kevin was very knowledgeable and wonderful to work with to purchase my daughter's car. I plan on returning next year for my other daughter when she is ready for her first big purchase. Camila was amazing explaining everything directly to my 18 yr old so she completely understood every part of the sale and then some. Thank you! More

They always have great customer service regardless of my car having occasional problems since I bought it. car having occasional problems since I bought it. More

Bought an 2025 Chevy Trax. Everyone there was great to work with. Made the process go smoothly. They did great with trying to fit our needs and answer any questions we had. Everyone there was great to work with. Made the process go smoothly. They did great with trying to fit our needs and answer any questions we had. More

The employees were all super nice and they did a very good job explaining and making sure I understood everything when purchasing my first car. good job explaining and making sure I understood everything when purchasing my first car. More

Elizabeth was very nice and is really great with the public. She is warm and makes you feel welcomed from her first greeting . public. She is warm and makes you feel welcomed from her first greeting . More

Khaliyah are sales girl was so kind and sweet also the staff . We want to say thank you for the purchase of of EV car we love it . I would definitely recommend this dealership.. staff . We want to say thank you for the purchase of of EV car we love it . I would definitely recommend this dealership.. More

Excellent experience. Cody was professional, went the extra mile, and he was cool and easy to talk to. Cody was professional, went the extra mile, and he was cool and easy to talk to. More