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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,264 reviews

August 19, 2022

Fast accurate and excellent service is always available and you don't have to wait very long for an appointment More

by Dave S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Morin, Lauren McGloin
August 16, 2022

Kamila was informative and very helpful. Went over various options even after we purchased cars and helped me and wife have good experience. Edward also pleasant and efficient. Explained all More

by Rabbit
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
August 13, 2022

Nicco Brown was our salesman Exquisite service Ed the finance guy fantastic everything went smoothly!! More

by cjalapenos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
August 12, 2022

Always helpful and never pushy. Fast dependable service. Waiting room is clean and bright outstanding. More

by PRLIPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for your continued patronage PRLIPAR! We are glad to have hit the high marks for you and look forward to your next visit! Dominick Salemi General Manager

August 12, 2022

Fast and efficient service. Staff was very helpful and friendly. Good energy overall appreciate the service. More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for choosing Scranton Chevy Carmen! And thanks for providing the great review. We look forward to your next visit! Dominick Salemi General Manager

August 11, 2022

Everyone is always so kind and helpful. I’m really glad this is where I bought my car and take it for servicing! More

by NATALY.OSPINA510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Lauren McGloin, Andrew Macierowski
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Wow we appreciate that Nataly! We are happy you chose Scranton Chevy as well. Thanks so much for your business and we look forward to seeing you for your next one. Enjoy! Dominick Salemi General Manager

August 08, 2022

Not happy due to the lack of consistency with the information provided about the services offered. More

by JIOSOCIOLOGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren McGloin
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

Jiosociology, we are sorry that you felt our communication fell short. Please feel free to call me or email me about your experience so that we can work on where we fell short for you. Dominick Salemi General Manager

August 08, 2022

Have my car looked at everything looked fine they told me what needed to be fixed what they thought the problem was More

by karpys1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Aug 19, 2022 -

Scranton Chevrolet of Norwich responded

We appreciate you taking the time to post this feedback karpys1960. Please let us know how we can improve and earn that fifth star for your next visit! Dominick Salemi General Manager

August 07, 2022

Our service experience was exceptional! I was visiting for a routine oil change, but had an issue with my marker lights. They were able to take care of that issue the very next morning. More

by shan6teacher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
August 04, 2022

The dealership was excellent they fit us in on time no waiting appointment was prompt and they took care of several issues with ease. Definitely will be returning. More

by JWEISS2134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Aug 06, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for choosing Scranton Chevrolet JWEISS! We are glad your experience was the one oyu deserve. See you next time! Team Scranton Service

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