Scranton Chevrolet of Norwich

Service manager, Lauren, I worked with was very knowledgeable and was able to communicate my car’s problem and maintenance requirements at a level I could understand. knowledgeable and was able to communicate my car’s problem and maintenance requirements at a level I could understand. More

Very professional and courteous as well as accommodating to the needs of their customers. I love the video consultations and texting availability for progress on the vehicle. to the needs of their customers. I love the video consultations and texting availability for progress on the vehicle. More

Super pleasant people to work with and they worked hard to make sure I got the best rate to make sure I got the best rate More

I called a few Chevy dealerships near me and was talked to like I was annoying them for calling. With this location, immediately the kind customer service made me feel valued and like they wanted to help. to like I was annoying them for calling. With this location, immediately the kind customer service made me feel valued and like they wanted to help. I schedule my appointment with this one even though there were several closer dealerships closer to me because of that. However when I brought my car for the appointment, I was blown away by the honesty and kindness they showed me. As a woman, car shops and dealerships are always trying to pull one over on me, these people along with the specific tech who worked on my car treated me with respect and as an equal, and their honesty has made me recommend me to everyone I can talk to about it. Love the Scranton Chevy! Oh and the gentleman who drove the shuttle service was extremely kind, friendly, and great to talk to! The entire team here is amazing. More

The women, the three of em, sure make another woman car owner, satisfied with the care given. Often trying to explain issue to man uncomfortable. I had mail in tire, she knew rove car min to show me mail. owner, satisfied with the care given. Often trying to explain issue to man uncomfortable. I had mail in tire, she knew rove car min to show me mail. Second lady, been there with Wally, explained when my Equinex seems to grab when moving up incline what to do, give it some gas. Finally knew transmission wasn’t falling about.paying my bill again so patient explained the bill, almost a pleasure to leave my money with Scranton More

Bill was very informative with the vehicle’s. He went out of his way to send a video to me of the truck I was interested in before going to the dealership. Bill made me feel welcome and wasn’t yo He went out of his way to send a video to me of the truck I was interested in before going to the dealership. Bill made me feel welcome and wasn’t your typical “car salesman” who are just looking for the sale. Very friendly and I will be going back to Bill for any other cars I may need in the future. More

Nicco Brown was a pleasure to do business with. He is very friendly and not over aggressive selling you a car. He is a perfect example of how a customer wants to be treated buying a car. He is very friendly and not over aggressive selling you a car. He is a perfect example of how a customer wants to be treated buying a car. More

Kyle did a great job and I was in and out quickly. Saved my vacation plans. Saved my vacation plans. More

Service Department was able to get me an appointment last minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! minute and did the job as described. Tech’s did a great job installing some GM aftermarket badging. Ready sooner than I expected. Thank you! More

First time I came to this dealership. They were great, fair, no pressure and I left in my new cat. Definitely recommend They were great, fair, no pressure and I left in my new cat. Definitely recommend More