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Scranton Chevrolet of Norwich
Norwich, CT
2,300 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,300 reviews
July 07, 2022
Friendly staff, answered all my questions and kept me up to speed on my vehicle repair. I had a time frame that I needed the vehicle returned to me by and they beat it both times. to speed on my vehicle repair. I had a time frame that I needed the vehicle returned to me by and they beat it both times. More
by DB96
Verified Customer
July 04, 2022
The service was on time and the representative was courteous. The oil change did not take long and I was out in a half an hour. The waiting area had music playing that I enjoyed and was clean and comf courteous. The oil change did not take long and I was out in a half an hour. The waiting area had music playing that I enjoyed and was clean and comfortable. More
by cla67
July 02, 2022
Bill was great - very happy with the Colorado Z71 I wound up with after going in to look at another vehicle! Great service, Bill was very thorough taking the time to explain every detail and feature of the t up with after going in to look at another vehicle! Great service, Bill was very thorough taking the time to explain every detail and feature of the truck I went home with. Everyone I worked with at this dealer was super helpful - would definitely recommend! More
by breilly88
July 01, 2022
Quick service, people where very helpful, knowledgeable staff explaining problems with old vehicle in detail staff explaining problems with old vehicle in detail More
by PLS1234
June 30, 2022
Great service, friendly environment, all of my expectations were exceeded. Ally was great at organizing the work up front, and was great at setting expectations. expectations were exceeded. Ally was great at organizing the work up front, and was great at setting expectations. More
by lmlglavado
June 30, 2022
My oil change was very efficient. The video of the vehicle inspection was nice to watch. It was great just pulling up and getting right in. The video of the vehicle inspection was nice to watch. It was great just pulling up and getting right in. More
by Shamrock934
Employees Worked With
Lauren McGloin
June 30, 2022
The workers were professionals and very respectful. They were very nice . I also like the video of my car.. They were very nice . I also like the video of my car.. More
by PEMARQ2628
Employees Worked With
Other Employees :
Mark Schukei, Jurvis LaSalle, Ahmad Feaster, Lauren McGloin
June 30, 2022
Great service. Gave a loaner which matched my vehicle. Easy to work with . X x Gave a loaner which matched my vehicle. Easy to work with . X x More
by LECKIE77
June 29, 2022
Knew what we wanted when we contacted them and they were helpful in letting us know when the vehicle was delivered and overall was a great experience. helpful in letting us know when the vehicle was delivered and overall was a great experience. More
by jdjett713
Employees Worked With
Bill Buswell, Edward Haddad, Lauren McGloin
June 29, 2022
Bought a certified pre-owned Colorado that I absolutely love. This dealership is very orderly and inviting and I really enjoyed the whole experience. All the staff that I interacted with were very personal love. This dealership is very orderly and inviting and I really enjoyed the whole experience. All the staff that I interacted with were very personalable and organized. They had numerous options already available for me to extend the warranty just as I wished. I highly recommend this dealership and Steve Murphy as a salesman. I found the appraisal of my trade in to be fair given the circumstances but much like this dealership, I greatly value transparency and provided it in kind. More
by elandry04
Employees Worked With
Edward Haddad, Steven Murphy Sr., Lauren McGloin
