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Scranton Chevrolet of Norwich
Norwich, CT
2,266 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,266 reviews
Verified Customer
June 10, 2022
I love this dealership for two reasons. The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they s The first being the professionalism that every member of the staff has.The second reason is there timely work how they have your car ready when they say they will ,there the best. More
by LJDANIELS224
Employees Worked With
Other Employees :
Michael Cassel, Ahmad Feaster
June 09, 2022
Excellent service complete ahead of schedule with knowledgeable and courteous staff. Recommend for future work. knowledgeable and courteous staff. Recommend for future work. More
by mtjanus6969
Employees Worked With
June 09, 2022
Pleasant staff! Great service! Nice waiting room. Updates me with any problems, changes or costs that may occure. Always a pleasure to come in for service! Great service! Nice waiting room. Updates me with any problems, changes or costs that may occure. Always a pleasure to come in for service! More
by Marie0654
Employees Worked With
June 06, 2022
Prompt service nice staff the wait was minimal and everything with the oil change was done correctly everything with the oil change was done correctly More
by austin
June 06, 2022
Very easy to work with. No pressure. Steve M. Very pleasant to work with. Shout out to Mike S. It’s nice when you go in and start looking. They gave me the keys and said tak No pressure. Steve M. Very pleasant to work with. Shout out to Mike S. It’s nice when you go in and start looking. They gave me the keys and said take for a ride. Good experience!! Highly recommend this Scranton Team. More
by Bill B
Employees Worked With
Edward Haddad, Steven Murphy Sr., Michael Sharrio
June 05, 2022
First time visiting in several years and was pleased with efficiency of the staff from ordering the necessary part, scheduling the appointment, and completion of the service. efficiency of the staff from ordering the necessary part, scheduling the appointment, and completion of the service. More
by DAVEANDHELENE
Employees Worked With
June 04, 2022
Great team, sales helping out service, keeping customers happy and we intend to continue getting our routine service done at Scranton Chevy. happy and we intend to continue getting our routine service done at Scranton Chevy. More
by AJS
June 03, 2022
Staff was very helpful and courteous with checking in for service. I chose to just drop my vehicle off and they were very prompt in messaging me when it was ready to be picked up service. I chose to just drop my vehicle off and they were very prompt in messaging me when it was ready to be picked up More
by bandmd1
Employees Worked With
June 02, 2022
Well they had my new truck for two months scratched it trying to fix it wouldn’t tell me what was wrong with my truck I couldn’t go to it they put the motor parts on my seats also damaged my liner in my t trying to fix it wouldn’t tell me what was wrong with my truck I couldn’t go to it they put the motor parts on my seats also damaged my liner in my truck after a mo th and a half they gave me a vehicle for a week almost two weeks but all in all. Terrible service terrible dealership to keep your vehicle safe it’s been a few days and no call from the dealership on the damages they did to my vehicle (scratches,rip in the viser, tar on the side of the truck plus my rims More
by CAMANDSONSLLC
Employees Worked With
Other Employees :
There was a sweet person in service not sure her name but she signed the loaner to me what a great employee the one next to her totally unprofessional , Michael Soto-Valentin, Michael Cassel, Ahmad Feaster, Brennan Doehring
