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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,289 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,289 reviews

May 27, 2022

Awesome! Friendly, expedient, and very professional. Thank you! I came in on Thursday afternoon and drove my brand new Chevy off the lot the next morning. Gre More

by shadowcom666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
May 26, 2022

I am always happy with my service, and the staff is always helpful and friendly! More

by JAMESPENDERGAST1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

The people at Scanton were very nice to work with. Answered any questions or concerns I had. More

by PDL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Haddad, Steven Murphy Sr.
May 24, 2022

I am very pleased with the diagnosis and repair work that scranton Chevy performed on my Silverado. I also like the way that I was contacted with the progress through text. Thanks Bob Johnson. More

by Rmjlogaol.coma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren and the mechanic
May 23, 2022

Scranton never disappoints! They are always so friendly and helpful! It is always a positive experience whenever I go! If you are looking for a car (new or used), go see them More

by Debwalters21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2022

I dropped off my car at 8:30am. I didn't get a call when it would be ready for pick up. I called them around 4pm to see if they were done with my car. They said they called my husba More

by DaltonGang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Doehring
May 22, 2022

You diagnosed things wrong you tell me things are wrong with my vehicle then you say it needs this I tell you to fix them and then you say you told me to do it and had my oil changed never change my oil an More

by ljwillette70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Scranton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Doehring
May 19, 2022

On this visit now information was given for tire life left or break life left More

by XIAOEXTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tech video, KYLE Herrel
May 19, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for bring this to our attention XIAOEXTR and we apologize for the missed communication. In our efforts to make sure we provide the best service for all our clients we used this as an example with our team to make us better for the mistake. Thank you for your business and we look forward to making up for this visit on your next visit. Team Scranton Service

May 18, 2022

Amazing to deal with and really made buying a new vehicle nice and easy. Kamila and Edward were fantastic and really went above and beyond. Definitely Be buying vehicles from there for years to come More

by andymaines16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
May 18, 2022

Great communication and timely resolution of my issue. Thanks to this competent and reliable team! More

by alan.merriman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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