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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,266 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,266 reviews

May 05, 2022

The best! Bill, Mike and Ed made buying my new car easy and fun. They answered all my questions and were never pushy. I got an excellent price and a good of More

by SANDISPINS2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Buswell, Edward Haddad, Michael Sharrio
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for the great shout out SANDISPINS! We appreciate the opportunity to earn your business. Enjoy the vehicle and your summer. We appreciate you and your business. Dominick Salemi General Sales Manager

May 05, 2022

Staff was very pleasant and accommodating. They were able to fix the problem and get us back on our way home to Maine! More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Happy to help Pat! Thanks for choosing us to get you back on the road. Maine is a ways away but maybe you can stop for some coffee on your next trip past! Have a great summer. Team Scranton Service

May 05, 2022

Very expensive and time consuming We were not told it would be almost 3 hrs when they asked if we planned to wait for service More

by DISLOPAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scranton Chevrolet of Norwich responded

We are sorry it took a lot longer than you expected DISLOPAK but we thank you for the feedback and for choosing us for your service. We will work hard for that 5 star experience next time. Enjoy your summer! Team Scranton Service

May 04, 2022

I’ve never felt more welcomed and attended for. They did everything within their power to make sure not only did I have the truck I wanted, but with the specifications I wanted. They went above and More

by BEDOYAMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Awesome news Bedoyamg! We love it when a plan comes together and we are happy to have been of service. Thank you for your business and review. Enjoy the vehicle and your summer! Dominick Salemi General Sales Manager

April 30, 2022

Everyone was very helpful, courteous and friendly. I will probably go back when I need service. Loved your sense of humor also..Ladies room "attendant " is a hoot. More

by memere
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scranton Chevrolet of Norwich responded

memere, thanks for visiting and for taking the time to write such a nice review. We try to have fun and we are glad you had some. Thanks again and enjoy your summer! Team Scranton Service

April 30, 2022

No real sales pressure to buy, very informative test drive was nice, paperwork was painless and everything was explained in detail More

by MATTKOKOSKA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Michael Sharrio
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Thank you Matt! That is a beautiful vehicle and we are happy to hear you had a great experience. Enjoy the vehicle, enjoy your summer, and we will see you next time around! Dominick Salemi General Sales Manager

April 29, 2022

Great experience,manager was very courteous and knowledgeable.will definitely be coming back for service when needed More

by cf68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jurvis LaSalle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Doehring
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Thanks for the review and your business cf68! We appreciate both. Thank you and enjoy your summer! Team Scranton Service

April 29, 2022

Had nothing but bad experiences with your business from the time I brought my car and your service department More

by 27WHOLMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Anderson
May 03, 2022 -

Scranton Chevrolet of Norwich responded

27wholmes please contact us so that we can understand hand help with any issue you are experiencing. 860-889-3333 x332 Team Scranton Service

April 29, 2022

The dealership was clean, and friendly. I would definitely come back in the future for vehicle service. More

by Michaelsamaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Scranton Chevrolet of Norwich responded

Great news Michaelsamaha! We are happy when you are happy. Enjoy the vehicle and your summer. See you next time and thanks again! Team Scranton Service

April 28, 2022

The staff is very polite and friendly, and the waiting room was neat and clean. More

by TOM.CREGEUR17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Anderson
May 09, 2022 -

Scranton Chevrolet of Norwich responded

Thank you Tom! We appreciate the opportunity to service your vehicle and for you taking the time to review your experience. Have a great summer and thanks again! Team Scranton Service

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