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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
March 08, 2022
When I arrived for my appointment it was not in the system. They worked me in and the wait time was minimal. They were very kind and respectful of my time. system. They worked me in and the wait time was minimal. They were very kind and respectful of my time. More
by UNRUH4
Verified CustomerEmployees Worked With
March 06, 2022
Terrificly qualified, friendly and professional staff. First rate service by first rate people. Simply outstanding. First rate service by first rate people. Simply outstanding. More
by rjsenergy
Employees Worked With
Other Employees :
Michael Cassel, Michael Van Valkenburgh, Matthew Herbert
March 06, 2022
Very professional, even after there was an issue with a repair, they took care of it right away. Top notch! repair, they took care of it right away. Top notch! More
by tselmont
March 06, 2022
They were very professional. New what they were talking about.Did not rush threw anything about the car.Did not push us into anything we did not want. . New what they were talking about.Did not rush threw anything about the car.Did not push us into anything we did not want. . More
by DWIGHTDAVIS73
March 05, 2022
I brought my vehicle in twice, sat in the lot for 4 days without being serviced. I understand you guys are busy, but don’t tell me to bring it in if you can’t handle it. without being serviced. I understand you guys are busy, but don’t tell me to bring it in if you can’t handle it. More
by JOEL28282
Employees Worked With
March 03, 2022
I like this dealership. I have bought 2 cars from them. Service has always been great but this last time when I picked up my vehicle the interior smelled disgusting and the I have bought 2 cars from them. Service has always been great but this last time when I picked up my vehicle the interior smelled disgusting and the steering wheel made my hands smell disgusting as well. I sheet the last few days airing it out and spraying febreeze on my seat which seems to be the culprit of the foul smell. My wife and kids even were disgusted when they got into my truck. More
by MATWLAFLASH
Employees Worked With
March 03, 2022
I bought my first vehicle from Scranton Chevrolet and I could not be happier! Being a first-time car owner, I was nervous going into a dealership. However, Steve took the time to listen to me and made the could not be happier! Being a first-time car owner, I was nervous going into a dealership. However, Steve took the time to listen to me and made the whole car buying process easy and seamless. Steve, along with Edward from the Finance Department, both took the time to explain everything to me thoroughly and with no rush. Everyone there was so kind, friendly, and welcoming. I will definitely be recommending Scranton Chevrolet to my friends and family! More
by Caitlin
Employees Worked With
Edward Haddad, Steven Murphy Sr.
March 02, 2022
Thank you Scranton Chevrolet for making my experience a good one. By not making me feel I am a burden to you. I really appreciate that. good one. By not making me feel I am a burden to you. I really appreciate that. More
by Ytribbitts
Employees Worked With
Other Employees :
Bill Buswell, Edward Haddad, Ahmad Feaster, Matthew Herbert, Brennan Doehring
March 01, 2022
Did service work exactly as requested. At Pick up car was ready and waiting and was quick and effortless At Pick up car was ready and waiting and was quick and effortless More
by john410
