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Scranton Chevrolet of Norwich
Norwich, CT
2,264 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,264 reviews
February 28, 2022
They treat u like family! They go out of their way to help you too. They go out of their way to help you too. More
by SANDERSLH
Verified CustomerEmployees Worked With
Other Employees :
Josh Dickson, Kris Dunning, Steven Murphy Sr., Bob Nason
February 26, 2022
Great service dept. with a very good staff that is friendly and knowledgeable Keep up the good work Dick with a very good staff that is friendly and knowledgeable Keep up the good work Dick More
by r2weth
Employees Worked With
February 26, 2022
I brought my 2nd vechile from Scranton's recently & I would return again for another one. They're friendly & smile, caring, helpful, patient when you ask questions & do their best to get you the answers would return again for another one. They're friendly & smile, caring, helpful, patient when you ask questions & do their best to get you the answers to them, they take the time to explain things you don't understand, welcoming to everyone who comes there and offer complimentary tv, beverages & snacks while waiting. I was completely satisfied & happy when I left the dealership with my new vechile the same day I walked in. Everyone I had contact there at Scrantons made my day and I would strongly recommend them to anyone and everyone who is looking for a vechile at a dealership with excellent customer service. More
by LORIDANIELS38
February 25, 2022
Brought the car in in need of a tire and was quickly fixed and back on the road. Thank you fixed and back on the road. Thank you More
by john410
Employees Worked With
February 25, 2022
Avoid this dealership at all costs. They had my new vehicle for 28 days. I paid for my rental vehicle, because they could not give me a vehicle that could tow a small trailer to replac They had my new vehicle for 28 days. I paid for my rental vehicle, because they could not give me a vehicle that could tow a small trailer to replace my truck. No big deal, Chevy reimburses $46 per day. Well I provided all of my documentation to them, have an email confirming everything was received, and here we are 8 months later, and this dealership continues to dodge my phone calls, and in person visits. It’s gotten to the point where I have to take them to small claims court, to get my $1,288.00. Unless they actually finally respond now to a negative review, after I’ve been more than patient. More
by Planb
February 25, 2022
Service people were great and Camilla was extremely helpful!!! I’ll be back again! Thanks helpful!!! I’ll be back again! Thanks More
by David
Employees Worked With
February 24, 2022
They made the process go very smoothly and in a timely manner. A thumbs up. manner. A thumbs up. More
by chi0
Employees Worked With
February 23, 2022
My experience with Scranton Chevrolet has been excellent with this being my second vehicle purchase. Kamilla was outstanding and made my purchase extremely easy! Thanks again Kamilla! with this being my second vehicle purchase. Kamilla was outstanding and made my purchase extremely easy! Thanks again Kamilla! More
by ERATHBUN18
Employees Worked With
February 23, 2022
Everyone is friendly and helpful without being being pushy. They try very hard to help you get the car that you want. pushy. They try very hard to help you get the car that you want. More
by RBHAY60
