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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,288 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,288 reviews

March 09, 2022

Steve was professional attentive and very knowledgeable. I spent a descent amount of time there looking at a few trucks, and he was informative and patient. Jay was straight forward with the numbers and ma More

by AMANTIROBERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad, Steven Murphy Sr.
March 09, 2022

Good dealership very friendly and helpful never had any issues excellent service will come back More

by J.GONET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
March 08, 2022

Vehicle broke 2 min after leaving, dealership made us go through hoops to fix it More

by WILL47
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack
March 08, 2022

Fast and efficient. Professional. Would be nice if I was kept updated on the work. Pleased with the work. More

by RICHARD.A.SANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Feaster
March 08, 2022

When I arrived for my appointment it was not in the system. They worked me in and the wait time was minimal. They were very kind and respectful of my time. More

by UNRUH4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

Very professional, even after there was an issue with a repair, they took care of it right away. Top notch! More

by tselmont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2022

They were very professional. New what they were talking about.Did not rush threw anything about the car.Did not push us into anything we did not want. . More

by DWIGHTDAVIS73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Haddad
Mar 09, 2022 -

Scranton Chevrolet of Norwich responded

Thank you for the kind words about your experience Dwight! We are happy when you are and it sounds like we hit the mark for us all. Thanks again and enjoy the vehicle! Dominick Salemi General Sales Manager

March 06, 2022

Terrificly qualified, friendly and professional staff. First rate service by first rate people. Simply outstanding. More

by rjsenergy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Cassel, Michael Van Valkenburgh, Matthew Herbert
March 05, 2022

I brought my vehicle in twice, sat in the lot for 4 days without being serviced. I understand you guys are busy, but don’t tell me to bring it in if you can’t handle it. More

by JOEL28282
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Recall work was done as explained by the service writer. Everyone was kind and professional More

by ROOKIE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know
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