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Scranton GMC of Vernon

Vernon, CT

4.4
3,005 Reviews
It's all in the family at Scranton GMC in Vernon, CT . Founded in 1952 by Larry Scranton, the business has been a labor of love born from his bold vision and tireless investment of time and finances. Years later, eldest son Tom continued to work on the expansion and development of the business with a state of the art facility that helps provide customers with the best shopping and service experience possible. Tom can still be seen at the dealership nearly every day speaking with customers and setting the example of how business should be done the right way! Now the torch is being passed to the third generation; daughter Meghan and son Matthew. Along with the countless hard-working loyal employees, Scranton GMC is dedicated to providing superior service, honesty and integrity. For more than half a century, Scranton Motors has been the dealership trusted by generations of area families. You might know us as a popular GMC dealership, serving the greater Vernon areas. We are... But, that's not all we are. We're your neighbors with a vested interest in keeping you safe and confident while you're on the road. That's why we choose to sell new GMC and used car models. It's also why we offer first-rate GMC service. Our commitment to treating you in a neighborly fashion extends from our inventories and auto repair service to our no-frills, easy-to-comprehend auto financing. This comes not only in the form of car loans and leasing for drivers from Vernon, Hartford, Manchester, Enfield and Springfield MA, but a tenacious spirit dedicated to getting the flexible terms you deserve. Please feel free to explore our entire site and see all of the products, services, and pre-buy car research we have to offer. If you have any questions, drop us a line, give us a call, or drop by 777 Talcottville Rd, Vernon. In Hartford? We have the new GMC or used vehicle for you!
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777 Talcottville Rd

Vernon, CT

06066

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Showing 3,005 reviews

May 05, 2022

It’s awesome he’s such a big heart it’s a no bull crap dealership you get what they say you’re going to get and they take very good care of you I bought four cars from them in the past and it’s all been a More

by PITTBULL.PLMC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Zeidenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly Rhoads, David Rogers, Ashley Corey, Jeff Borovicka
May 04, 2022

Excellent team at Scranton Motors, very accommodating and knowledgeable about their vehicles. Had a good selection, and that’s hard to come by in todays market. More

by kurt.leach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Mangene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette
May 04, 2022

Went in at 9:30 on a Saturday, drove away with a new car at 1:30 same day. Wasn't planning on taking anything home and had another appointment at a different dealership that day. Had some reservations abo More

by ROBC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Blanchette, Jaime Cusano
May 04, 2022

The dealership tried to pull a fast one on me I bought a used truck ,found out when I got home no service was performed on this vehicle Alignment was way off no tire rotation no oil change the truck ha More

by CANDLEMIMI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Mangene
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Blanchette, David Rogers
May 12, 2022 -

Scranton GMC of Vernon responded

Good Morning, Please see the response attached to the additional review you left on 5/5/2022, since it relates to this same situation.

May 04, 2022

Very happy with the work preformed. . done quickly. Kept posted as to updates. The only issue I had was the crack in my dashboard that happened when doing the air bag recall . And I was More

by Jmetiv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Conlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022

Perfect, exceeded my expectations on how car service should be! I was especially happy when they put my escalade through the car wash for me! More

by mrudy316795
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
May 03, 2022

These guys are best in the biz. My experience with a different dealer the day before was completely opposite. I would recommend Scranton to any of my friends and family with no hesi More

by Beastmode
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelo Banning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Nassiff, Trevor Hamel, Evan Blanchette
May 03, 2022

Scranton Motors has always been able to accommodate our request for services on our Company Pickup. More

by vandrews35
Recommend Dealer
Yes
Employees Worked With
David Rogers, Ashley Corey
May 01, 2022

Simple first service (5000 miles) took over 2 hours when they told me it would be 1 hour. Not major, but very inconvenient. Messed up my whole day. More

by OBRIEN21
Recommend Dealer
No
Employees Worked With
David Rogers
May 02, 2022 -

Scranton GMC of Vernon responded

We are sorry to hear that your wait time was significantly more than what you were told, and your frustration is completely understandable. We are constantly working to improve scheduling and wait times, but it remains a challenge. Things often change once we actually start to work on a vehicle, and even just one appointment taking longer than expected can have a ripple effect on the rest of the day. I can assure you though, it is the exception and not the rule. Thank you for your feedback, and we hope to have the opportunity to work with you again in the future. Have a great day!

May 01, 2022

Did a good job with a major problem. A problem solved, really appreciated their help More

by HAPPENNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Borovicka
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